Airline Labor Unions

As an airline employee there is a good possibility you will be required to join a labor union. What this means is that you are paid on an hourly wage and work on a contract. In general, high-volume or labor-intensive–type work is typically unionized. This includes fleet service personnel, mechanics, pilots, customer service representatives, reservation agents, ticket agents, baggage handlers, and flight attendants. Membership in a union means you do not negotiate compensation, sick leave, vacation time and how it is accrued, shift bids, and health and flight benefits at the time of your hire. Instead they are predetermined by the union and the employer on an ongoing basis. If you have a grievance against your employer, in most cases the union will go to bat for you.

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Cultural Sensitivity
Successful applicants must possess a high degree of cultural sensitivity and exhibit respect for diversity of all types. This means you must be fair, balanced and considerate towards all people. Your cultural sensitivity is demonstrated by your ability to adapt and effectively manage circumstances related to cultural differences, and identifying potential problems relating to diversity and seeking out solutions.