US Airways Position Descriptions

• Management Opportunities
• Sales Opportunities
• Technical Opportunities
• Flight Attendant Opportunities
• Reservations Opportunities
• Purchasing Opportunities
• Customer Service Opportunities

US Airways employs about 43,000 people in a variety of career fields including pilots, flight attendants, mechanics, aircraft cleaning personnel, customer service agents, reservation sales representatives, administrative personnel, special assistance representatives, computer professionals and many others. US Airways also has professional opportunities in finance, information technology and sales and marketing.

An EOE/M/F/D/V employer, US Airways offers competitive salaries and excellent benefits, including some of the best flight privileges in the industry.

Management Career Opportunities:

ANALYST II
DUTIES:
Analyze data to forecast passenger demand at various revenue levels in designated markets. Use computer models to allocate inventory to maximize flight and market revenue. Develop overbooking plans to minimize inventory spoilage. Analyze the impact that changes in competition, schedules and fares will have on demand. Monitor advance booking performance in assigned markets. Report on market performance to senior management.

DIVIDEND MILES REPRESENTATIVES (10) (P/T)
Department: MARKETING - DIV MILES OPS
Location: WINSTON-SALEM, NC
DUTIES:
Responsibilities may include responding to customer email, making or taking calls to ensure timely response to customer issues, contacting Dividend Miles partner representatives by telephone an necessary and responding to customer service calls during peak periods.

PROJECT-LEAD-PRODUCT DEV DCA (2)
Department: ELECTRONIC COMMERCE AND DISTRIBUTION
Location: CORPORATE HEADQUARTERS, ARLINGTON, VIRGINIA
DUTIES:
Assist manager in establishing yearly development plans. Responsible for overall management of specific development projects and coordination with assigned team members and vendors. Responsible for US Airways Websites applications design, implementation, and analysis. Write product or project specifications, develop RFP's, evaluate and select vendors and manage chosen vendors through the completion of the development process. Manage development and maintenance of all electronic commerce or Internet products. Work closely with outside vendors to build and implement new products. Coordinate and oversee the day to day activities as well as the overall project management for various projects performed by internal development departments as well as outside contractors. Serve as Electronic Distribution liaison to appropriate internal technical and business groups. Monitor, analyze and archive application statistics and log files and produce regular reports using spreadsheets and presentation software. Determine appropriate modifications to web applications geared towards rapidly growing user base and revenues. Supervise and coordinate testing process for all new applications. Identify and disseminate information on competitive sites and new electronic commerce products. Identify, analyze, disseminate information and create recommendations on new and emerging technologies impacting electronic commerce and distribution. Conduct senior level presentations Serve as team member for development of additional projects. Serve as member of Electronic Commerce Distribution team.

PROJECT- LEAD CUST CARE DCA
Department: E-COMMERCE & DISTRIBUTION
Location: CORPORATE HEADQUARTERS, ARLINGTON, VIRGINIA
DUTIES:
Manage day-to-day operations of the outsourced Personal TravelWorks Customer Service Center. Manage internal US Airways customer service operations as they relate to US Airways Internet products and small business programs. Develop and execute internal training programs for all US Airways reservations, customer service and sales agents on Internet products and small business program polices. Identify and manage external vendors for customer service applications. Set service-level standards and customer care procedures for Internet and small business programs consistent with overall strategic initiatives. Enforce service standards across outsourced vendors and internal departments. Oversee resolution of customer service issues. Lead cross-functional teams that will identify and develop plans for reducing complaint levels, identifying product deficiencies and working with product development team to improve "customer friendliness" of products. Identify cost saving strategies to reduce customer service expense while maintaining high levels of service. Develop Customer Care database to improve consistency of customer service delivery across all channels. Oversee administration of incentive programs for customer service agents.

SENIOR ANALYST, ELECTRONIC STRATEGY
Department: ELECTRONIC COMMERCE & DISTRIBUTION
Location: ARLINGTON, VIRGINIA (DCA)
DUTIES:
Assist in developing a comprehensive, distribution strategy that maximizes revenues and minimizes costs through all existing distribution channels including travel agents, Reservations, ATOs, CTOs, ERSPs and Personal TravelWorks. Guide US Airways' participation in the emerging electronic channels and address distribution needs for key customer segments, e.g., corporations. Evaluate new distribution technology and the development of new processes and products that can streamline distribution and maximize net revenues. Measure, track and report distribution costs and net revenues on an on-going basis to senior management. Develop and maintain department budget. Perform monthly budget analysis and update budget as required. Assist in developing commission policy for existing and emerging distribution channels. Represent US Airways' interest in industry organizations such as ARC, IATA an ATA. Help develop US Airways' policy on key distribution issues, e.g., new CRS rules review; overall implications of new commission rates; ARC policy on corporate accreditation; Open Travel Alliance; etc

FINANCIAL ANALYST
Department: DIVISIONAL CONTROLLER'S OFFICE - CUSTOMER SERVICE
Location: CORPORATE HEADQUARTERS, ARLINGTON, VIRGINIA
DUTIES:
Develop and analyze annual operating and capital budgets and forecasts for various departments within the Customer Service division. Track and analyze operating expenses and review with cost centers to insure maximum cost efficiency. Control costs through proposal review and justification. Recommend cost effective solutions. Review, analyze and develop business cases to support or contest departmental requests for funds. Research and analyze operations and expenditures to determine means to reduce costs and increase revenue. Contribute to special projects as required.

SR. PLANNER CATERING OPERATIONS
Department: DINING & CABIN SERVICES
Location: CORPORATE HEADQUARTERS, ARLINGTON, VIRGINIA
DUTIES:
Maintain daily operational balance program to ensure that all stations and caterers have adequate supply of equipment, food and non-food related supplies. Develop and communicate a rotation schedule for in-flight amenities and other necessary items. Communicate equipment and magazine needs and coordinate needs to field operations with the vendors to ensure delivery within scheduled service timelines. Move equipment and supplies between stations to cover potential shortages. Monitor all shipments, deliveries, usage, and reorder points. Compile data and make operational changes to databases, which are necessary for creating a monthly equipment balance. Modify and incorporate changes to the current and upcoming operation schedules. Provide complete support to all system wide caterers and commissary locations. Work on corporate projects that require confidentiality and are time sensitive. Must be able to travel.

HUMAN RESOURCES CONSULTANT
Department: HUMAN RESOURCES BUSINESS CONSULTANCY
Location: CORPORATE HEADQUARTERS, ARLINGTON, VIRGINIA
DUTIES:
Provides Human Resources business leadership and consultancy to US Airways organization. Responsible for delivery of human resource programs including grievances, internal investigations, EEO compliance, counseling, coaching, employee relations, complaint resolution, program administration, policy research, and development. Responsible for ADA/FMLA education and administration. Maintains and develops business partnerships with internal customers as well as external HR consultants and vendors. Provides superior consultancy to line management on HR policy and employee relations matters. Recommends efficient and effective HR business processes. Ensures compliance with Federal, state, and local labor laws. Supports the activities of internal and external counsel on employment law matters. Investigates employee relations issues and makes recommendations for appropriate outcomes to senior management. Delivers programs that enhance employee morale and productivity and support the corporate image. Conducts non-contract grievances. Monitors outplacement assistance programs. Develops HR publications. Represents the company at industry meetings as well as community groups, outreach events, and professional associations. Ensures that superior customer service goals are met. Attends and conducts meetings, presentations, and training as required. Handles multiple tasks, high volumes, and adheres to deadlines. Performs additional duties and special projects as assigned in order to achieve HR organization and corporate objectives. Frequent travel required.

PROJECT LEADER - DCA
Department: MARKETING/DIVIDEND MILES
Location: CORPORATE HEADQUARTERS, ARLINGTON, VIRGINIA
DUTIES:
Project Leader is responsible for competitive and tactical marketing and communication (both internal and external) for the US Airways Dividend Miles program. Manage staff of one Senior Analyst and another Analyst in the future. Develop and execute tactical marketing programs using direct and electronic mail. Set marketing and creative strategy for tactical marketing. Serve as communication liaison for the Dividend Miles department to all US Airways employee groups, including, but not limited to: Reservations, The Dividend Miles Service Center, Customer Service, In-Flight, Legal, Advertising, Finance, Pricing, Corporate Communications, and the Personal Liaisons. Research, compile, analyze, and disseminate competitive information and analysis that is relevant to the airline and customer loyalty industry. Serve as member of the Dividend Miles marketing team and manage the program and award aspect of the Dividend Miles program. Work with Sales to develop relevant mileage offers and programs Work with MetroJet Group to develop and execute direct mail campaigns centered on mileage offers. Work with the Shuttle Group to develop and execute direct mail campaigns centered on mileage offers. Work with Marketing Planning to develop and execute new marketing programs, and support current programs such as the Dividend Miles Charity Program, Official Airline of the Redskins, and market/city specific marketing programs. Work with advertising to develop and /or approve ads that use or reference Dividend Miles. Work with the Direct Mail Agency to provide creative direction, ensure flow of communication, approve estimates, monitor schedules, critique creative product, and execute tactical direct and electronic mail programs. Responsible for Dividend Miles auctions, special events, and Preferred events for elite members. Responsible for update of the Automated Voice Response System. Analyze and compile analysis for tactical marketing programs.

ANALYST II - DCA
Department: INVENTORY MANAGEMENT
Location: CORPORATE HEADQUARTERS, ARLINGTON, VIRGINIA
DUTIES:
Primary responsibility for corporate and leisure program pricing, revenue documentation and ad hoc reporting utilizing Excel and Access; work with other internal departments in development and implementation of US Airways' pricing strategy for the corporate business or leisure markets. Analyze historical data, perform market forecasts, determine competitive factors and develop appropriate programs for incremental revenue gain to US Airways. Conduct post analysis evaluating such recommendations and provide a reporting mechanism to Senior Management.

SUPERVISING SENIOR ACCOUNTANT
Department: FINANCIAL REPORTING
Location: CORPORATE HEADQUARTERS, ARLINGTON, VIRGINIA
DUTIES:
Assist with the timely preparation and review of monthly, quarterly, and annual financial statements and supporting schedules for US Airways Group and its subsidiaries (including US Airways). Ensure that the aforementioned statements and schedules comply with GAAP and SEC regulations. Research complex technical accounting issues to determine proper accounting treatment and financial statement impact. Review of RSPA Form 41 reports filed quarterly with the DOT (including related analytical review). Communicate with the DOT to resolve issues as they arise. Assist with the preparation of various SEC reports including current reports on Form 8-K, the quarterly reports on Form 10-Q and annual reports on Form 10-K. Preparation and review of various Department of Commerce filings. Coordinate and participate in special projects and assignments on an ad-hoc basis including the implementation of new accounting principles. Actively participate in the implementation of US Airways' new financial reporting and consolidation software package. Position is within Financial Reporting, a component of the Financial Accounting department. Position reports to Manager of Financial Reporting and will supervise three management staff

SPECIALIST
Department: SYSTEMS FORECASTS
Location: CORPORATE HEADQUARTERS, ARLINGTON, VIRGINIA
DUTIES:
Develop US Airways' daily traffic and revenue forecast by entity. Assist in the development of US Airways' short-term (1-18 month) traffic and revenue forecast that forms the basis for the corporate budget. Analyze industry traffic, capacity, and financial data to assist in tracking US Airways current performance and in the development of industry traffic and revenue forecasts. Provide administrative support for US Airways' Revenue Management Reports Intranet Site. Perform any additional duties and responsibilities as assigned in order to fulfill departmental and company objectives.

MANAGER - CUSTOMER INFORMATION
Department: CONSUMER AFFAIRS
Location: WINSTON-SALEM, NORTH CAROLINA
DUTIES:
Manages Customer Information section of Consumer Affairs. Tracks & interprets consumer data to identify trends or problem areas. Interfaces with other departments, throughout the company, utilizing consumer feedback to affect increased consumer satisfaction with our products & service delivery. Collaborates with Manager Customer Communication and Consumer Affairs to ensure quality & accuracy of work from the operations staff in Consumer Affairs. Prepares budget, oversees system development and operation. Manages family support center in the event of an accident at the direction of the Directory Family Support.

SENIOR SYSTEMS ANALYST
Department: MARKETING SERVICES
Location: ARLINGTON, VIRGINIA
DUTIES:
Perform ad-hoc queries and analysis for the Dividend Miles Frequent Flyer program. Utilize the extensive Customer Marketing Data Warehouse to perform the data analysis. Become the subject matter expert of the Data Warehouse and the associated front-end products. Lead efforts on training, enhancements, and expansion of the data tables and the query products. Work closely with the marketing and sales departments to develop target markets and analysis for promotions and program measurements. Coordinates promotion communication and system implementation between Marketing, Ad Agency, Dividend Miles Service Center, and Marketing Partners.

BENEFITS PLANNING MANAGER
Department: HUMAN RESOURCES STRATEGY & DESIGN
Location: CORPORATE HEADQUARTERS, ARLINGTON, VIRGINIA
DUTIES:
1. Develops and executes long-term benefits strategies consistent with overall total rewards, to implement with all employee groups, including contract employees.
2. Develops total benefit rewards strategies by incorporating competitive, economic and demographic shifts and trends.
3. Prioritizes changes in benefit programs to be negotiated together with Labor Relations. Develops project plan to identify benchmarks and best practices and works with HR and Labor relations to incorporate them into negotiation strategy.
4. Consults with Finance Organization on matters related to expense, funding and other financial issues related to Company benefit plans. Coordinates work of actuaries and other outside vendors to measure cost savings or expenditures due to potential changes in benefit plans.
5. Communicates potential budgetary effects of business changes with Finance.
6. Keeps abreast of business and airline industry developments.
7. Manages the pilot stock option plan and administration with outside vendor, internal administration and ALPA.
8. Develops and maintains effective internal and external business relationships necessary for business success, particularly with Labor Relations and Finance.
9. Assists in negotiations with collectively bargained groups, including communicating cost ramifications of proposals.
10. Assists Labor Relations with contract negotiations, union retirement board meetings, arbitration, grievances and other issues related to benefit plans.
11. Performs additional duties and special projects as assigned in order to achieve corporate objectives.

This position is charged with the responsibility for providing support to Labor Relations and Human Resources in financial analysis, negotiation, arbitration and administrative issues related to the Company's health, welfare and pension benefit plans. The incumbent in this position will address funding, design and cost reduction strategies related to health, welfare and pension benefits. The second major area of responsibility for this position is the administration of the pilot stock option program. This position will partner with Finance and Labor Relations to ensure the administration of all aspects of the pilot stock option program including allocation of shares, communications and oversight of the outside vendor for the administration of the stock options.

ANALYST II
Department: DOMESTIC PRICING
Location: CORPORATE HEADQUARTERS, ARLINGTON, VIRGINIA
DUTIES:
Develop pricing strategies and initiatives. Monitor and analyze airline industry pricing activity, traffic, revenue and market share trends for designated markets/regions. Evaluate strategies, revenue and booking trends versus expectations and goals. Implement and maintain competitive market pricing. Outline and present market strategies and performance. Perform ad-hoc analysis and present results as needed.

IT SECURITY COORDINATOR
Department: CORPORATE TECHNOLOGY SUPPORT
Location: CORPORATE HEADQUARTERS, ARLINGTON, VIRGINIA
DUTIES:
Address and coordinate security issues to realize the company's objectives. Assist in enrollment of customers into the Real-time systems. Tracking of highly sensitive profiles and keywords. Generate reports as needed. Provide support for individuals tasked with implementing system security on a local level. Provide off-hour coverage of System Security access emergencies as required.

DESKTOP CARE ANALYST
Department: CORPORATE TECHNOLOGY SUPPORT
Location: CORPORATE HEADQUARTERS, ARLINGTON, VIRGINIA
DUTIES:
Provide level 1 support to users in corporate offices and special situations for desktop and LAN service issues. Responsibilities include, but are not limited to: Take problem calls, identify and document problem causes. Perform problem resolution, as applicable or coordinate problem resolution with The SABRE Group and/or other pertinent service providers. Conform to The SABRE Group and US Airways standards for desktop systems. Escalate problem resolution to Level 2 and higher service desks, as expeditiously as necessary. Perform on-call special services to desktop users as required. Assist The SABRE Group in capacity and other desktop services. Log, track and analyze problem call patterns and coordinate long-term remedial action with The SABRE Group and other affected vendors as necessary.

MANAGER - ELECTRONIC COMMERCE PRODUCT DEVELOPMENT
Department: ELECTRIC COMMERCE & DISTRIBUTION
Location: CORPORATE HEADQUARTERS, ARLINGTON, VIRGINIA
DUTIES:
Design and develop new products and databases to meet the company's rapidly growing need to conduct electronic commerce via the Internet and expand US Airways' presence in similar self service channels and emerging technologies.

Work closely with other areas in the department or with other departments throughout the company to successfully lead the Electronic Commerce and Distribution department through all aspects of the product/project design and construct process including:

• writing technical specifications and product requirements
• developing and distributing RFP's as necessary
• locating and evaluating suitable vendors to perform the required processes in a timely manner
• evaluating and selecting optimal vendors based on a variety of criteria including technical capabilities and financial considerations
• establishing standards and negotiating development contracts with all outside contractors performing work for the company, and
• managing these outside vendors or contractors through all aspects of the development process

Establish all standards for quality control and assurance throughout the development phase.

Manage and conduct all product testing.

Take the lead role in managing outsourced IS function and other relationships with outside/technical vendors on an ongoing basis throughout all stages of the development process.

Manage the same aspects and processes as described above for all product re-designs, updates, enhancements, fixes, de-bugging and other modifications as requested by Managers of electronic commerce products within or outside of the Department.

Consistently deliver quality, finished products on-time that successfully meet all product specifications and requirements and hand off these finished products to the Marketing and Product Management groups in a state of readiness for immediate deployment.

Continually streamline and improve all development processes and seek new methods of cost reduction without sacrificing quality wherever possible. Develop multiple projects simultaneously as necessary and work closely with the Department Directors to set priorities and consistently deliver all products/projects on time. Work with Partners outside the company as instructed to develop the necessary links and other joint products and services between company websites and other systems or databases. Keep current on, and keep the Department and the Company apprised of all of the latest developments in electronic commerce, airline and travel automation systems and all aspects of self service and all other relevant technologies and recommend the deployment of these technologies in Company products as necessary.

The position reports to the Director of Electronic Commerce Strategy & Development, and supervises a staff of three Senior Analysts.

ANALYST II
Department: INTERNATIONAL PRICING
Location: ARLINGTON, VIRGINIA
DUTIES:
Develop pricing strategies and initiatives. Monitor and analyze airline industry pricing activity, traffic, revenue and market share trends for designated markets/regions. Evaluate strategies, revenue and booking trends versus expectations and goals. Implement and maintain competitive market pricing. Outline and present market strategies and performance. Perform ad-hoc analysis and present results as needed.

SR. ANALYST PRODUCT DEVELOPMENT
Department: MARKETING PRODUCT DEVELOPMENT
Location: ARLINGTON, VIRGINIA
DUTIES:
Building business through creative and technical design and product marketing of every aspect of US Airways aircraft, facilities, and customer oriented products and services. Working with cross-functional teams, this position works on aircraft configurations layouts, aircraft seat development and aircraft and facility interior / exterior programs. Conceptualizes in-flight service flows, develops onboard and ground customer amenities and works with customer service to enhance ground products in the station and in lounges. Performs financial analysis and justification for all new customer related products and services. Builds and maintains competitive product data / files and performs comprehensive competitive check rides and analysis. Works with cross-divisional teams and manages multiple, long-term projects and sub-brands. Analyzes economic results of product introductions and product lines. Works closely with market research, planning, advertising and promotions to create marketing and promotional plans for product/program introduction.

SPECIALIST
Department: INVENTORY MANAGEMENT
Location: ARLINGTON, VIRGINIA
DUTIES:
Manage New-hire and recurrent training classes for departmental staff in the following systems: AirMax O&D, Goldfile, EZX, GMS, Sabre, Online O&D, Goldfile O&D, CCPOLE, and Access. Initiate New-hire System access to RACF, LAN, Lotus Notes, etc and maintain EPRs for all staff members. Work closely with management personnel to develop training programs, course outlines, lesson plans, and appropriate training materials. Provide classroom training on all systems and assist in the design, enhancement, and testing of these systems.

ANALYST, CORPORATE FINANCE
Department: TREASURY
Location: ARLINGTON, VIRGINIA
DUTIES:
Perform various financial and quantitative analyses to support strategic decisions for the Company. Assist in aircraft financing including SEC registration, deal structuring, negotiations, and documentation. Maintenance of debt and lease information system. Design techniques and models to support analytical efforts. Special projects including credit facility, tax-exempt financings, and rating agency ratios. Presentations to Senior Management.

CONSUMER AFFAIRS REPRESENTATIVE
Department: CONSUMER AFFAIRS
Locations: WINSTON SALEM, NORTH CAROLINA; ARLINGTON, VIRGINIA
DUTIES:
Maintain/retain customer loyalty to US Airways. Diplomatically respond to passenger complaints/commendations by letter and telephone. Through coordination with other departments determine circumstances or procedures involved when irregularities problems or errors result in an inconvenience to customers. Determine the extent of liability on the part of US Airways and make reimbursements to the customer when appropriate. Maintain/update consumer database. Provide quantitative and qualitative feedback with regard to consumer trends and job productivity.

TREASURY ANALYST - DCA
Department: TREASURY
Location: CORPORATE HEADQUARTERS, ARLINGTON, VA
DUTIES:
Daily responsibilities include cash positioning, initiate wire/ACH transfers, reconcile daily cash activity and process foreign wire payments. Update short term cash forecast, maintain state ACH payment database, and wire payment database. Serve as bank balance and reporting administrator; confirm and analyze bank analysis fees. Serve as backup to investment function and debt/lease management. Other projects as assigned by Director, Treasury Operations or Cash Manager.

ADVERTISING MANAGER - DCA
Department: ADVERTISING & PROMOTIONS
Location: CORPORATE HEADQUARTERS, ARLINGTON, VA
DUTIES:
Develop communications strategies for International and Special advertising. Work closely with Marketing Counterpart to plan effective co-op advertising. Direct agency in development of this work. Develop strategy for special advertising (Directory and small space) and develop formal recommendation for time/cost efficient management of project. Interact with Media Manager on all media aspects of work. Develop and manage executive ad hoc request.

MEDIA/PROMOTIONS MANAGER
Department: ADVERTISING & PROMOTIONS
Location: ARLINGTON, VA
DUTIES:
Review and evaluate all advertising to recommend media plan and to assess value. Track media expenses, approve media billings. Manage agency on media issues. Assess value of all promotions. Organize and implement national and regional promotions. Compile, evaluate and present competitive advertising. Develop and manage ad hoc executive requests.

MANAGER - DIVERSITY
Department: DIVERSITY
Location: ARLINGTON, VA
DUTIES:
Provides strategic leadership to the Human Resources organization and operating groups in the design, development and implementation of a corporate-wide diversity system. Designs, develops and coordinates diversity initiative programs for all employees. Provides guidance to management on all levels regarding diversity. Delivers diversity information programs to specific management and work groups. Proposes, develops and published diversity communications which align and support the execution of US Airways' business strategies. Systematically benchmarks and analyzes the business impact of diversity programming in US Airways. Provides internal consultation to the Human Resources organization as related to diversity recruitment, retention and promotion strategies. Leads corporate diversity council in initiatives, programs and business needs. Proposes new, innovative and cost-effective diversity initiative programs in anticipation of and in response to US Airways' business needs. Develops and maintains effective internal and external business relationships necessary for business success. Manages vendor relationships. Keeps abreast and stays ahead of industry developments and proactively seeks opportunities to learn. Performs additional duties and special projects as assigned in order to achieve HR organization and corporate objectives. Represents the company at diversity conferences and seminars. Frequent travel required.

SR. INVEST. RELATIONS ANALYST
Department: INVESTOR RELATIONS
Location: CORPORATE HEADQUARTERS, ARLINGTON, VA
DUTIES:
Work with Director of Investor Relations and senior management to develop and implement strategies for investor relations function; provide regular updates to senior management regarding investor relations activities. Assist in developing/communicating the Company's message to the financial community; interface with shareholders, analysts and investment community. Coordinate drafting, production and distribution of investor materials including quarterly conference calls with investment community, US Airways investor updates, corporate slide presentations and other investor materials as needed. Serve as secondary contact to representative from the investment community; includes answering investor, analyst and broker queries by telephone, fax, mail or email. Respond to inquiries and supervise dissemination of information requested; prepare analyses as needed. Identify and disseminate timely news regarding US Airways to the investment community. Provide financial analysis of the Company's operating results; analyze financial models developed by the investment community. Coordinate US Airways' participation in external conferences and on-site investor meetings; oversee all meeting arrangements. Manage preparation and production of US Airways' annual report and the Company's annual meeting. Organize and maintain the Company's Fact Book; ensure the information is accurate, current and complete; manage internal relationships with key departments for relevant information. Gather intelligence on recent competitor activity; track and report competitors' operating statistics, strategies and analyst valuations. Coordinate outside contracts with stock watch services, news wires, conference call services, etc. Organize and maintain analyst files, oversee internal distribution of stock reports and analysts reports, as necessary. Special projects, as assigned.

PURCHASING AGENT
Department: PURCHASING CORPORATE
Location: CORPORATE HEADQUARTERS, ARLINGTON, VA
DUTIES:
Conduct purchasing activities that will provide value for the company overall and meet the requirements of various user departments. Negotiate and commit contracts for airline catering services and club management services. Seek out and recommend to senior management most cost-efficient process. Manage relationships with vendors including relationship between client groups and vendors. Audit vendor performance. Prepare project, contract status and cost savings reports. Provide forecast information for budget preparation.

MANAGER, INTERNET PRODUCTS - DCA
Location: ARLINGTON, VA
DUTIES:
The Manager of Internet Products is responsible for the development, management, and execution of all aspects of the sales, marketing, customer support, and technical support plans and programs for the company's rapidly growing product line of web based electronic commerce products including the flagship self service travel booking product, Personal TravelWorks. The primary goal for the Manager of Internet Products in 1999 is to grow the use of the web based travel booking products substantially and to raise the number of visitors to the company's websites through the implementation of an aggressive and extensive marketing campaign and a re-design of the website infrastructure that will facilitate ease of use and the addition of many new products and services on the company's websites. The Manager of Internet Products will formulate the company's Internet strategy and determine how the company will capitalize on its position and strengths in the emerging electronic commerce channels. The manager will guide and track the company's progress in penetrating these new channels, reporting results to Senior Management on a continual basis. The Manager of Internet Products will also supervise all operations, support, and development work, will develop and execute marketing and sales plans, and will establish and revise business policies and practices for the websites on an ongoing basis. To reach market share and revenue goals, the Manager of Internet Products will develop forecasts and identify major trends relating to competitive websites on the Internet. This individual will uncover and address key market and customer segment needs and issues in Electronic Distribution and in every instance will attempt to maximize US Airways' participation and net revenues in the new and emerging Internet distribution channel. The Manager of Internet Products is also responsible for managing key existing relationships with the manager's webmaster counterparts at other air, car, hotel and technology vendors. Additionally, the individual will sell and structure new alliances with a variety of travel, technology, and content partners. The position interacts continuously with the company's customers via email as well as Senior Management throughout the organization. The position reports to the Director of Electronic Distribution, and supervises a staff of several Analysts. The Manager of Internet Products will also serve as a major spokesperson for the company on the subject of electronic commerce at Internet and industry trade shows and meetings.

SR. ANALYST ELECTRONIC DISTRIBUTION. - DCA
Location: ARLINGTON, VA
DUTIES:
Responsible for US Airways websites content review, revision and analysis. Manage development and maintenance of online products. Responsible for coordination and review of weekday and weekend support. Serve as Electronic Distribution liaison to appropriate technical and business groups. Monitor, analyze and archive website statistics and log files and produce regular reports using spreadsheets and presentation software. Increase traffic to the website through marketing and promotional activities. Identify and disseminate information on competitive sites and new electronic commerce products. Responsible for development, implementation, management, and tracking of Web related email program. Identify, analyze, and disseminate information on new and emerging technologies impacting electronic commerce and distribution. Serve as team member for development of additional projects. Serve as member of Electronic Distribution team.

RECRUITING SPECIALIST
Department: HUMAN RESOURCES
Location: PHILADELPHIA, PA
DUTIES:
Responsible for supporting the Customer Services recruiting effort system wide to include entry-level as well as management. Develops creative and cost-effective sourcing strategies. Evaluates applicants against demands of particular jobs by use of such techniques as competency based recruiting, job analysis and interviewing. Ensures compliance with Federal, state, and local labor laws. Supports the activities of internal and external counsel on employment law matters. Identifies and uses outreach job sources. Maintains and develops relationships with internal customers as well as external HR consultants and vendors. Attends and conducts meetings, presentations, and training as required. Handles multiple tasks, high volumes, and adheres to deadlines. These positions are based in the PHL Recruiting office and will require heavy travel for on-site recruiting at various stations throughout the system.

CASH MANAGER
Department: TREASURY
Location: ARLINGTON, VA
DUTIES:
Supervise the day to day cash management function including cash positioning, cash management controls and procedures, international cash positioning and foreign exchange. Prepare short-term cash forecast and variance analysis. Assist in the negotiation of issues related to bank letters of credit. Oversee the preparation of all debt/lease payments. Review procedures and develop enhancements for international bank balance reporting, international currency pooling, disbursements and receipts. Serve as backup for the investment functions. Other project/analysis as assigned by Assistant Treasurer or Director, Treasury Operations.

PROGRAM MANAGER HRBC
Department: HUMAN RESOURCES BUSINESS CONSULTANCY
Location: ARLINGTON, VA
DUTIES:
Provide business leadership for HR special projects. Lead the resolution of internal discrimination/employee relations matters and provide superior consultancy to the US Airways organization. Manage a team of Business Consultants focused on the delivery of human resource programs including internal investigations complaints, grievances, counseling, coaching , employee relations, complaint resolution, program administration, policy research and development. Maintain and develop business partnerships with peers, internal customers and external HR consultants and vendors. Provide superior consultancy to line management on HR policy and employee relations' matters. Recommend and implement efficient and effective HR business processes. Ensure compliance with Federal, state and local labor laws. Support the activities of internal and external counsel on employment law matters. Lead the investigation of internal discrimination matters and employee relations issues and make recommendations for appropriate outcomes to senior management. Promote corporate diversity/work life and EEO programs. Deliver programs that enhance employee morale and productivity and support the corporate image. Manage the development and delivery of the Corporate Policy Manual and other HR publications. Represent the company at industry meetings as well as community groups, outreach events, and professional associations. Ensure that superior customer service goals are met. Manage within departmental budget. Attend and conduct meetings, presentations, and training as required. Handle multiple tasks, high volumes, and adhere to deadlines. Perform additional duties and special projects as assigned in order to achieve HR organization and corporate objectives. Frequent travel required.

DIRECTOR
Department: PENSION & INVESTMENTS
Location: ARLINGTON, VA
DUTIES:
Monitor the strategic asset allocation and implement change when needed. Supervise external investment managers. Select external investment managers as needed. Rebalance portfolio to maintain strategic asset allocation. Investment performance reporting to executive level committee once a quarter. Manage trustee relationship. Manage actuary -- particularly for contributions. Manage the investment consulting relationship.

PROJECT MANAGER
Department: IN-FLIGHT ENTERTAINMENT
Location: ARLINGTON, VA
DUTIES:
Position is responsible for developing and managing all in-flight entertainment programs and all related service providers. Manage vendor relationships with audio and video service providers. Work closely with Engineering and outside service providers on development and introduction of wide body interactive audio/video on demand system. Oversee all customer usage of interactive and non-interactive in-flight entertainment systems. Coordinate ll technical and operational issues with content vendors to ensure correct delivery of programming content. Stay abreast f competitive service offerings, and develop new products. As needed. Work with Purchasing to coordinate vendor selection process, as needed. Interact with Customer Service, Dining and Cabin Services and In-flight to ensure proper service delivery.

MANAGER, INDUSTRIAL ENGINEER
Department: AIRLINE BUSINESS ANALYSIS
Location: ARLINGTON, VA
DUTIES:
Oversee multi-component project to improve business processes and performance of US Airways Maintenance Organization. Develop project plans, coordinate plans including metrics and milestones with Maintenance. Oversee studies and delivery of final recommendations. Areas of concentration include: Base and Component Shop process re-engineering reducing cycle times, material inventory re-engineering, reliability modeling and improvement. Report to ABA director and work closely with Maintenance Director. Manage staff in PIT and CLT, and coordinate work with other groups within ABA for some analysis. Project will include benchmarking of other airlines and other similar industries. Project will require some travel. Provide leadership and mentoring for 6 or more staff. Coordinate with members of Maintenance.

FLIGHT CREW TRAINING INSTRUCTOR (10)
Department: FLIGHT OPERATIONS PILOT GROUND TRAINING
Location: PITTSBURGH/CHARLOTTE
DUTIES:
The ground instruction of Flight Crew personnel assigned to fly company owned or operated aircraft or who are being trained under contract with the company in subject areas as detailed in F.A.R. Part 121 relating to Initial, Transition, Upgrade, Recurrent, and Differences Training. Travel, weekends, and shift work are required.

RECRUITING CONSULTANT
Department: HUMAN RESOURCES
Location: ARLINGTON, VA
DUTIES:
Responsible for assisting line management with recruiting ensuring that properly qualified and evaluated applicants are hired for company positions. Develops and maintains cost-effective and creative recruiting sources using a variety of sources. Helps identify and uses standardized competency-based recruiting procedures. Identifies and uses creative cost effective recruiting procedures. Evaluates applicants against demands of particular jobs by use of such techniques as competency based recruiting, job analysis, interviews, tests of aptitude, knowledge or skill, reference checks, and experience evaluations and recommends selections and job placements to management. Ensures compliance with Federal, state and local labor laws. Support s the activities of internal and external counsel on employment law matters. Identifies and uses outreach job sources. Promotes corporate diversity/work life and EEO programs as well as HR programs that enhance employee morale and productivity and support the corporate image maintains and develops relationships with internal customers as well as external HR consultants and vendors. Represents the company at industry meetings as well as community groups, outreach events, and professional associations. Attends and conducts meetings, presentations, and training as required. Handles multiple tasks, high volumes, and adheres to deadlines. Performs additional duties and special projects as assigned in order to achieve department and corporate objectives. Frequent travel is required.

SALES SUPPORT REPRESENTATIVE
Department: INSIDE SALES & SUPPORT
Location: ARLINGTON, VA
DUTIES:
Provide telephone support for corporations and travel agencies Responsible for waivers, upgrades, special services and any other administrative function that requires sales support. Responsible for finding new ways to reduce existing administrative functions. Responsible for finding new ways to reduce costs while increasing customer perception. Resolve customer support issues efficiently and tactfully to ensure customer satisfaction is achieved. Maintain productive and on-going relationships with accounts and function in a consultative capacity to ensure maximum revenue and market share and ensure all customer questions, request and/or concerns are addressed in a timely manner.

SENIOR HUMAN RESOURCES CONSULTANT
Location: ARLINGTON, VA
DUTIES:
Provides superior Human Resources business leadership to the US Airways organization and addresses high-priority people issues that have a major impact on the business. Maintains and develops business partnerships with internal and external customers supportive of US Airways' business objectives. Understands the business and recommends HR products and services to the meet the business needs of line partners. Promotes organizational cohesiveness and collaborates with line organizations to define roles and relationship. Articulates and coordinates HR business results and outcomes within line. Key HR liaison to business units in such HR areas such as counseling, employee relations, recognition programs, complaint resolution, disciplinary procedures, program/policy interpretation and development, succession planning, and career development. Recommends and implements efficient, innovative and effective HR business processes and business solutions. Ensures compliance with Federal, state, and local employment and labor laws. Promotes corporate diversity, work/life and EEO programs. Develops and delivers employment and labor laws. Develops and delivers programs that enhance employees morale and productivity and support the corporate image. Represents the company at industry meetings as well as community groups, outreach events, and professional associations. Supports internal and external recruiting and selection programs. Provides leadership to ensuring that superior customer service goals are met. Attends and conducts meetings, presentations, and training as required,. Handles multiple tasks, high volumes, and adheres to deadlines. Performs additional duties and special projects as assigned in order to achieve HR organization and corporate objectives. Frequent travel required.

SENIOR PERFORMANCE CONSULTANT
Location: ARLINGTON, VA
DUTIES:
Acts as an internal/external consultant for specific operational/staff area. Maintains technical/structural expertise in this area. Recommends implementation strategies and develops performance improvement contracts to effectively measure behavior change. Liaisons with operational training leadership to coordinate all training activity. Develops competencies and links all training and development activities to those competencies. Prepares and maintains reports monthly, quarterly, annually and/or as necessary. Acts in collaboration with other Senior Performance Consultants to maximize performance in all operational area's and to provide seamless support for all areas at US Airways. Seeks educational opportunities that will enhance the ability to anticipate changes and carry out job responsibility. Models those leadership behaviors necessary to create a world class organization. Partners with business unit and the HR Business consultant to create Targeted Selection hiring and promotion systems that support the group's competencies. Develops and implements all aspects of a performance management system for the consultant group. Travel as required.

Technical Career Opportunities:

A & P LINE MECHANIC
Department: LINE MAINTENANCE
Location: BOSTON, MA; BALTIMORE, MD; WASHINGTON, DC
US Airways currently has immediate openings for experienced Airframe & Powerplant Line Mechanics in various airport locations. To qualify, candidates must meet all of the following job requirements:

• High School diploma or GED
• Authorization to work in the U.S.
• Valid driver's license
• Current A & P license
• Minimum of four years previous experience as a Line Mechanic on jet or turbo engine aircraft
• Ability to work shifts
• Avionics experience a plus

MANAGER, PERFORMANCE SYSTEMS
Department: MAINTENANCE, ORGANIZATIONAL EFFECTIVENESS
Location: PITTSBURGH, PA
DUTIES:
Reporting to the Director, Organization Effectiveness and working closely with all members of the Maintenance Division senior leadership team. Oversee projects to improve business unit performance of US Airways Maintenance Organization. Develop and coordinate plans, including metrics and milestones. Oversee performance studies and delivery of final recommendations. Work with business unit employees to implement systems that drive performance improvement. Areas of focus will include, but are not limited to Line Maintenance, Base Maintenance, Component Shops, PowerPlant, Materials Services, and Quality and Safety. Provide leadership and mentoring for support staff. Position will require some travel. Must remain in position for a minimum of one year.

PERFORMANCE SYSTEMS SPECIALIST
Department: MAINTENANCE, ORGANIZATIONAL EFFECTIVENESS
Location: PITTSBURGH, PA
DUTIES:
Reporting directly to the Manager, Performance Systems and working closely with all members of Maintenance senior leadership team. Analyze and evaluate maintenance performance data for use in delivery of performance management systems designed to drive improved business results. Recommend and implement changes to provide support as necessary. Develop standards for performance. Interact with department liaisons, OE specialist and Human Resource consultants to maintain consistency on initiative. Attend and conduct meetings and presentations as required. Prepare and maintain reports on a weekly, monthly, quarterly and annual basis. Seek education opportunities and information to enhance awareness and ability to respond or anticipate changes that affect area of responsibility. Handle multiple assignments and changing priorities. Travel as required. Must remain in position for a minimum of one year.

OPERATIONS ENGINEER
Department: OPERATIONS ENGINEERING
Location: PITTSBURGH, PA
DUTIES:
Generate and develop aircraft performance data in accordance with government regulations and aircraft manufacturer's data. Design, validate and maintain automated and manual takeoff weight and weight and balance systems for fleet aircraft. Develop and publish information and procedures for special flight operations (SPAR Manual). Develop programs and procedures that enhance flight safety, preserve assets and optimize revenue. Obtain, analyze and maintain aircraft performance information required for automated flight planning and publish data for back-up systems. Participate in industry and in-house meetings and on ad hoc committees. Respond to daily operational queries from operational staff and line personnel. Provide assistance and/or classroom instruction (for pilots, dispatch etc.), training tools or written articles pertaining to aircraft performance as needed. Assist with detailed mission studies of aircraft flight times, range, payload and operational limitations. Perform additional duties and projects as assigned by department manager or senior engineers in order to achieve department and company objectives.

MAINTENANCE OPERATIONS CONTROL (MOC) SUPERVISOR
Location: PITTSBURGH, PA
DUTIES:
Responsible for monitoring maintenance reliability of assigned aircraft types and assist in timely troubleshooting, repair, and return of aircraft to service. Responsible for monitoring systems operation, fleet reliability and resolving repetitive mechanical discrepancies.

FINANCIAL SYSTEMS ANALYST
Department: MAINTENANCE OPERATIONS
Location: PITTSBURGH, PA
DUTIES:
Position reports to the Cost Management Manager within US Airways Maintenance Operations group. This individual will support all programming requirements and reporting needs for the Maintenance Financial Planning Staff. This individual will be responsible for integrating and accessing data from mainframe and PC systems. They will be responsible for researching new technologies and solutions to disseminate and share financial/cost date.

PRODUCTION SUPERVISOR
Department: LINE MAINTENANCE
Location: VARIOUS
DUTIES:
Provide Leadership and guidance to assigned personnel in order to achieve operational performance goals. Administer IAMAW contract and company policies. Ensure assigned Personnel are properly trained and equipped to accomplish assigned tasks. Facilitate crew meetings. Perform administrative duties to include written and oral reports. Perform coordination and communications duties within tower operations as assigned.

AIRFRAME/PROPULSION ENGINEERS
Location: PITTSBURGH, PA / CHARLOTTE, NC
DUTIES:

• Provides technical support for Line and Hangar Personnel.
• Reviews aircraft operation and revises Maintenance Program to achieve optimum performance.
• Monitors documents published by regulatory agencies, aircraft manufactures, and equipment vendors and initiates action as required.
• Manages projects applicable to assigned areas of responsibility.

Flight Attendant Interview Sessions

US Airways is currently seeking applicants for FLIGHT ATTENDANT positions. Candidates should have a "people first" customer service orientation, be able to communicate effectively, project a friendly and pleasing personality, and display a professional image.

Minimum Qualifications:

• High School diploma or GED
• Passport and foreign Visa, if applicable
• 20 Years of Age
• Proficiency in a foreign language is a plus
• Willingness to relocate to any of US Airways Flight Attendant Crew Bases located in:

  • Baltimore, MD
  • Boston, MA
  • Charlotte, NC
  • Philadelphia, PA
  • Pittsburgh, PA
  • Washington, DC

Employment will be contingent upon successful completion of a 6-week unpaid training program in Pittsburgh, PA.

If you have previously interviewed with US Airways for a flight attendant position, you must wait 6 months before reapplying.

Reservations Opportunities

RESERVATIONS AGENTS -- full time and part time
Locations: DAYTON, OH, INDIANAPOLIS, IN, PITTSBURGH, PA, WINSTON SALEM, NC

QUALIFICATIONS:
High school diploma or equivalent. Minimum 18 year of age. Able to work shifts, holidays, weekends and overtime as needed.

Purchasing Opportunities

PURCHASING REPRESENTATIVE
Department: PURCHASING
Location: PITTSBURGH, PA
DUTIES:
Identifies global and domestic sources of supply. Works independently or as directed with user groups and project teams to define product and service specifications. Determines accuracy and adequacy of purchase requisitions for use and implementation. Works closely with client areas to promptly and expeditiously resolve issues such as AWPs, invoice/packing slips, receiving discrepancies. Issues inquiries (RFQ, RFP, RFI). Identifies and implements cost saving opportunities and controls inflationary issues. Utilizes spreadsheet and graphing software, evaluates bids and recommends suppliers using principles of total cost analysis. Negotiates and commits contracts. Drafts and executes contracts. Mediates problems between suppliers and user groups. Travels independently to conduct supplier visits and meets with user groups. Develops and delivers presentations for management.

PURCHASING AGENT
Department: PURCHASING
Location: PITTSBURGH, PA
DUTIES:
Establishes priorities, anticipates work load and plans accordingly in order to ensure that US Airways material requirements are met in a timely fashion. Identifies global and domestic sources of supply. Utilizes in-depth knowledge of product and relevant markets, works with user groups and project teams to define product and service specifications, establish target pricing goals in order to prepare forecast projections regarding cost and usage. Responsibility for maintaining department focus on prompt and expeditious resolution of AWPs, receiving and invoice/packing slip issues. Issues inquiries (RFQ, RFP, RFI). Drafts contracts, proactively determines potential areas for contracts. Oversees and performs contract administration. Ensures necessary expedite action occurs. Develops and delivers presentations for management. Assist with annual budget planning.

PURCHASING REPRESENTATIVE
Department: CORPORATE PURCHASING
Location: CORPORATE HEADQUARTERS, ARLINGTON, VA
DUTIES:
Conducts commercial purchasing activities for the company to satisfy requirements of respective user departments. Competitively source and award purchase orders for facilities related equipment and services; shop and plant maintenance equipment; signage and furniture. Works with user group and project teams to define product and service specifications. Determines accuracy and adequacy of purchase requisitions for use and implementation. Issues Requests for Quotation, Requests for Proposal and Requests for Information. Evaluates bids and selects suppliers using principles of total cost analysis (lifetime costing). Identifies and implements cost saving opportunities. Expedites purchase orders and contracts as required. Evaluates and manages vendor performance to ensure user specifications are being met in accordance with agreed to terms and conditions.

Customer Service Opportunities

STATION MANAGER
Department: CUSTOMER SERVICE
Location: NATIONWIDE
DUTIES:
Develop each function of station activity to a maximum within budget constraints and with an emphasis on customer service and safety. Maintain a high level of customer service which includes but is not limited to on-time performance, efficient ticket counter operation and baggage/cargo handling. Become acquainted with local business and civic leaders and participate in community activities. Develop employees through training and personal guidance. Maintain the optimum level of employee morale by proper application of disciplinary action or commendatory measures where applicable, thereby obtaining the confidence and respect of employees assuring the best results for US Airways. Provide adequate safeguards for station funds and company property. Must remain in position for one year.

SHIFT MANAGER
Department: CUSTOMER SERVICE
Location: PHILADELPHIA INT'L AIRPORT (PHL), PHILADELPHIA, PA
DUTIES:
Direct overall responsibility for the supervision and administration of assigned personnel in all passenger service-related activities to meet established performance goals and objectives in a safe and effective manner. Responsible for ensuring that quality service is offered in all areas. Responsible for the effective administration of company and departmental policies and procedures related to the handling of customers, and those other policies relating to personnel administration.. Responsible for evaluating personnel and providing necessary counseling. Responsible for maintaining station records. Completing reports and any other administrative support required.