Description, duties, responsibilities

Overall Purpose Of The Job

The Security Specialist, Information & Analysis, is a key member of the Aviation & Maritime security team, responsible for monitoring, analysing, and delivering aviation security intelligence in a 24/7 operational environment.

This role identifies, prioritises, and escalates aviation security events, producing timely, accurate, and client-ready intelligence through MedAire’s Content Management System. 

Key Responsibilities

• Monitor global and regional sources for aviation security incidents, emerging risks, and early warning indicators.
• Apply Aviation Alert Reporting Thresholds to determine reportability, alert type, escalation pathway, and operational relevance.
• Draft, publish, update, and maintain aviation security alerts and related content in the MedAire Content Management System.
• Produce clear, concise, and actionable client-facing reports, assessments, advisories, and consultations.
• Maintain standing aviation security content to ensure accuracy, relevance, and alignment with the current threat environment.
• Support client queries with timely, accurate, and operationally relevant intelligence.
• Conduct targeted research to support operational planning, readiness, and specific intelligence requirements.
• Collaborate with global aviation, regional security, content, and assistance teams to support client engagement and operational continuity.
• Contribute to follow-the-sun operations on a rostered basis, including during high-tempo or crisis events.
• Support continuous improvement of reporting standards, workflows, and intelligence processes.

CMS and Technology Requirements

• Strong digital capability, including experience working with structured content management or publishing systems.
• Ability to create, edit, preview, publish, update, and archive aviation security content accurately and efficiently.
• Commitment to CMS governance, quality assurance, duplication control, and alert lifecycle management.
• Confidence working with digital publishing tools under time pressure.

Required Skills and Knowledge

• Strong knowledge of the aviation industry, including airports, aircraft operations, airspace risk, and aviation security threats.
• Proven ability to analyse multiple information sources and translate complex information into clear, actionable intelligence.
• Excellent written and verbal communication skills, with experience producing client-ready intelligence products.
• High digital literacy and ability to work across multiple information systems.
• Ability to manage competing priorities and deliver high-quality work under pressure in a 24/7 environment.
• Strong collaboration skills and ability to work effectively across global, cross-functional teams.
• Cultural awareness and sound judgement in operations, communications, and client interactions.

Required Work Experience

• Experience in security intelligence, aviation security, risk analysis, or a related field.
• Experience working in time-sensitive, operational, or 24/7 environments.
• Experience producing intelligence or advisory outputs for professional or operational audiences.
• Exposure to global or regional security dynamics and the aviation sector is strongly preferred.
• Client-facing or advisory experience is preferred.

Required Qualifications

• Undergraduate degree in security studies, international relations, aviation, or a related discipline.
• Postgraduate qualification or additional training in intelligence, aviation security, or risk analysis is desirable.

MedAire An International SOS Co Company Overview

GLOBAL LEADER IN TRAVEL HEALTH & SAFETY INNOVATION

Are you ready to be part of a team thats redefining travel risk management for aviation and luxury yachts?

With a legacy of over 40 years, MedAire, as part of the prestrigious International SOS group stands at the forefront of innovation, offering unparalleled medical and security assistance anytime, anywhere around the globe.