American Airlines job details and career information

Customer Assistance Representative Part Time Featured

Location
Arvada, Colorado
Wage
Hourly
Job ID
16747506044
Posted
2021-5-4

American Airlines is seeking Part Time Customer Assistance Representatives at the Denver Airport The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreement If you are a member of CWA-IBT union workgroup you must submit a transfer request and not apply to this job posting. Please go to and submit a transfer requestIntro Are you ready to explore a world of possibilities both at work and during your time off? Join our American Airlines family and youll travel the world grow your expertise and become the best version of you. As you embark on a new journey youll tackle challenges with flexibility and grace learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!Why you ll love this job The Customer Assistance Representative interacts with customers in a courteous efficient friendly and professional manner:What you ll do Accepting checking and tagging customers baggage at kiosksProcessing and completing credit card baggage transactions at kiosksAssisting customers with self-service kiosk check-in and kiosk baggage processingQueuing lines in ticket counter areasAccepting and activating customers self-tagged baggagePerforming clearance and verification of documents at kiosksPossibly performing additional related duties as deemed operationally necessary by management in with the collective bargaining agreementWork shifts that include irregular and/or extended hours weekends and holidaysClick to see what its like to be part of the Customer Service team!All you ll need for success Minimum Qualifications- Education and Prior Job ExperienceHigh School diploma or GED or international equivalentMust be 18 years of age or olderRead write fluently speak and understand the English language.Bilingual language skills may be required in some locationsApplicable valid drivers license as required by local authoritiesCompletion of a pre-employment drug screen comprehensive background check and/or fingerprinting to satisfy company and security requirementsMust fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA) if applicableMust be able to secure appropriate airport authority and/or US Customs security badges if applicableMust be authorized to work in the U.S.Preferred Qualifications- Education and Prior Job ExperienceWorking knowledge of Sabre or any other Passenger Service SystemPrevious face to face Customer Service experienceWorking in a fast pace environmentWhat you ll get Feel free to take advantage of all that American Airlines has to offer:Travel Perks: Ready to explore the world? You your family and your friends can reach 365 destinations on more than 6800 daily flights across our global network.Health Benefits: On day one youll have access to your health dental prescription and vision benefits to help you stay well. And thats just the start we also offer virtual doctor visits flexible spending accounts and more.Wellness Programs: We want you to be the best version of yourself thats why our wellness programs provide you with all the right tools resources and support you need.401(k) Program: Available upon hire and depending on the workgroup employer contributions to your 401(k) program are available after one year.Additional Benefits: Other great benefits include our Employee Assistance Program pet insurance and discounts on hotels cars cruises and moreHourly rate of pay is $14.74Team members are eligible to participate in profit sharing according to the rules of the program which might vary from year to yearCompany benefits may be viewed at my.aa.comFeel Free to be yourself at American From the team members we hire to the customers we serve inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers suppliers communities and shareholders helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on lifes journey? Feel free to be yourself at American.Travel to the interview and any subsequent relocation expenses are the responsibility of thecandidate

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Customer Assistance Representative Part Time

Location: Arvada CO

Industry: Aviation
Occupational Category: Business Operations
Hours: Full-time, 40 hours per week
Salary: USD 0

Description: American Airlines seeks a Customer Assistance Representative Part Time.
American Airlines is seeking Part Time Customer Assistance Representatives at the Denver Airport The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreement If you are a member of CWA-IBT union workgroup you must submit a transfer request and not apply to this job posting. Please go to and submit a transfer requestIntro Are you ready to explore a world of possibilities both at work and during your time off? Join our American Airlines family and youll travel the world grow your expertise and become the best version of you. As you embark on a new journey youll tackle challenges with flexibility and grace learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!Why you ll love this job The Customer Assistance Representative interacts with customers in a courteous efficient friendly and professional manner:What you ll do Accepting checking and tagging customers baggage at kiosksProcessing and completing credit card baggage transactions at kiosksAssisting customers with self-service kiosk check-in and kiosk baggage processingQueuing lines in ticket counter areasAccepting and activating customers self-tagged baggagePerforming clearance and verification of documents at kiosksPossibly performing additional related duties as deemed operationally necessary by management in with the collective bargaining agreementWork shifts that include irregular and/or extended hours weekends and holidaysClick to see what its like to be part of the Customer Service team!All you ll need for success Minimum Qualifications- Education and Prior Job ExperienceHigh School diploma or GED or international equivalentMust be 18 years of age or olderRead write fluently speak and understand the English language.Bilingual language skills may be required in some locationsApplicable valid drivers license as required by local authoritiesCompletion of a pre-employment drug screen comprehensive background check and/or fingerprinting to satisfy company and security requirementsMust fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA) if applicableMust be able to secure appropriate airport authority and/or US Customs security badges if applicableMust be authorized to work in the U.S.Preferred Qualifications- Education and Prior Job ExperienceWorking knowledge of Sabre or any other Passenger Service SystemPrevious face to face Customer Service experienceWorking in a fast pace environmentWhat you ll get Feel free to take advantage of all that American Airlines has to offer:Travel Perks: Ready to explore the world? You your family and your friends can reach 365 destinations on more than 6800 daily flights across our global network.Health Benefits: On day one youll have access to your health dental prescription and vision benefits to help you stay well. And thats just the start we also offer virtual doctor visits flexible spending accounts and more.Wellness Programs: We want you to be the best version of yourself thats why our wellness programs provide you with all the right tools resources and support you need.401(k) Program: Available upon hire and depending on the workgroup employer contributions to your 401(k) program are available after one year.Additional Benefits: Other great benefits include our Employee Assistance Program pet insurance and discounts on hotels cars cruises and moreHourly rate of pay is $14.74Team members are eligible to participate in profit sharing according to the rules of the program which might vary from year to yearCompany benefits may be viewed at my.aa.comFeel Free to be yourself at American From the team members we hire to the customers we serve inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers suppliers communities and shareholders helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on lifes journey? Feel free to be yourself at American.Travel to the interview and any subsequent relocation expenses are the responsibility of thecandidate

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Date Posted: 2021-5-4

Please Apply by: 2021-5-20