Confidential job details and career information

Airline Customer Service Agent Featured

Location
Boise, Idaho
Wage
Hourly
Job ID
13178633144
Posted
2020-10-16

Principal Duties and Responsibilities:

Customer service agents work together as a team to provide excellent customer service and meet corporate objectives. Our employees must keep both the company goals and customer expectations in mind when completing their daily tasks. Responsibilities include computerized passenger boarding flight announcements assisting customers with special needs ticket sales flight itinerary changes seat assignments and tracing mishandled luggage; also baggage loading operation of motorized service vehicles and equipment aircraft servicing calculating baggage and cargo weights and other duties as assigned.

Minimum Qualifications:

  • Ability to work all shifts all days including nights weekends holidays
  • Work outside in all weather conditions
  • Able to lift up to 70 pounds
  • Successful completion of training course
  • At least 18 years of age
  • High school diploma or GED
  • Valid driver s license


Preferred Qualifications:

  • Previous airline experience
  • Previous employment as a front-line customer service provider
  • Basic knowledge of computer applications and programs
  • Bachelor s Degree in Aviation Business or related field
Work Environment:

  • Use of computers and other office equipment
  • Airport ramp environment subject to varied weather conditions and elevated noise levels
  • All shifts including weekends nights holidays and/or irregular shifts
Physical Requirements:

  • Frequent stooping bending kneeling walking standing reaching lifting climbing up and down stairs
  • Handle objects up to 70 pounds regularly
  • Assist disabled customers
The above statements provide a brief description of the general nature of work performed and not intended to be a complete list of responsibilities duties and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a clear Driving Record 10-year Criminal History Records Check and Drug Screen as required. We also require proof of High School or GED completion.

Benefit package includes paid training holiday pay 401(k) vacation family travel on the American Airlines network medical and dental available.

M/F Disabled and Vet EEO/AA Employer

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Airline Customer Service Agent

Location: Boise ID

Industry: Aviation
Occupational Category: Airport
Hours: Full-time, 40 hours per week
Salary: USD 0

Description: Confidential seeks a Airline Customer Service Agent.
Principal Duties and Responsibilities:

Customer service agents work together as a team to provide excellent customer service and meet corporate objectives. Our employees must keep both the company goals and customer expectations in mind when completing their daily tasks. Responsibilities include computerized passenger boarding flight announcements assisting customers with special needs ticket sales flight itinerary changes seat assignments and tracing mishandled luggage; also baggage loading operation of motorized service vehicles and equipment aircraft servicing calculating baggage and cargo weights and other duties as assigned.

Minimum Qualifications:



Preferred Qualifications:

Work Environment:

Physical Requirements:

The above statements provide a brief description of the general nature of work performed and not intended to be a complete list of responsibilities duties and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a clear Driving Record 10-year Criminal History Records Check and Drug Screen as required. We also require proof of High School or GED completion.

Benefit package includes paid training holiday pay 401(k) vacation family travel on the American Airlines network medical and dental available.

M/F Disabled and Vet EEO/AA Employer

Responsibilities:

Educational requirements:

Experience requirements:

Desired Skills:

Qualifications:

Benefits:

Incentives:

Date Posted: 2020-10-16

Please Apply by: 2020-11-1