Embry Riddle Aeronautical University job details and career information

Flight Dispatcher Customer Service Representative Featured

Location
Daytona Beach, Florida
Wage
Hourly
Job ID
16158945590
Posted
2021-5-4

Job DescriptionPrinciple Duties and Responsibilities: Operate the interface between flight dispatching and the control of Aircraft Maintenance to maximize the daily flying schedule. Control all maintenance to support daily flight operations and assist in the flight following of all ERAU aircraft while engaged in flight to insure all aircraft can be accounted for at any given time. Coordinate the activities of the Student Flight Dispatch/Follower employee labor force supporting flight operations and customer service requirements. Provide accurate data for aircraft/simulator check in and oral room assignments to insure proper billing for all department transactions daily. Provide a high level of customer satisfaction and maintain a department image appropriate to ERAU as the leader in Aviation Education. Control and coordinate the logistics for aircraft problems away from home base operations for prompt and expedient handling and return of aircraft. Coordinate and debrief pilots on aircraft discrepancies establish repair priorities and insure the maintenance technicians clear all discrepancies in an expedient manner with he proper documentation. Assist in insuring the inspection programs are complied with and properly documented along with maintaining a computer update of the program. Other duties as assigned.QualificationsMinimum qualifications / knowledge skills abilities: Two years customer service background preferred. Supervisory and people skills required. PC software skills to include Microsoft Word Excel Spreadsheets and database management. Two years of progressive flight operations and aircraft maintenance experience preferred. Knowledge of aircraft systems and Federal Aviation Regulations preferred. Airframe and Powerplant license or Commercial Pilot Certificate desired. Working Conditions: Fast paced customer service environment; must be able to react well under pressure making sound decisions while maintaining a professional and courteous interface with students instructors external clients and guests. Required to work a combination of early morning late shifts holidays and weekends.

Flight Attendant Daytona Beach FL

Flight Attendant Training Daytona Beach FL

Flight Simulation Technician Daytona Beach FL

Airline Customer Service Agent Daytona Beach FL

Flight Reliability Engineer Hawthorne FL

Supplier Quality Mro Representative Winter Garden FL

Flight Instructor Maitland FL

Passenger Services Agent Srq Port Charlotte FL

Ls Aircraft Refueler line Service Technician Boca Raton FL

Passenger Services Agent Srq Ft Ogden FL

The following jobs have been promoted on the Aviation Ad Network and are to be considered - current, newsworthy aviation employment information (FYI). No guarantee is made as to the accuracy, completeness or timeliness of any information, projections or opinions in announcements obtained through the promoted jobs. The information contained in this announcement is compiled for the convenience of site visitors and is accepted by the site visitor on the condition that errors or omissions are not the responsibility of Avjobs and shall not be made the basis for any claim, demand or cause of action. Please visit this companys web site for additional details and information. Please reference Avjobs when applying.

Top Employer Embry Riddle Aeronautical University Jobs
Website
www.avjobs.com/companies
Job Feed
View
News Feed
View
List All Embry Riddle Aeronautical University Jobs

Don't wait, apply today.
We can't wait to receive your resume.

Embry Riddle Aeronautical University is accepting resumes and actively recruiting for this Flight Dispatcher Customer Service Representative position in Daytona Beach, Florida. Be sure to send your resume using the "Apply Now" button or by following the application instructions provided by the employer.

Flight Dispatcher Customer Service Representative

Location: Daytona Beach FL

Industry: Aviation
Occupational Category: Business Operations
Hours: Full-time, 40 hours per week
Salary: USD 0

Description: Embry Riddle Aeronautical University seeks a Flight Dispatcher Customer Service Representative.
Job DescriptionPrinciple Duties and Responsibilities: Operate the interface between flight dispatching and the control of Aircraft Maintenance to maximize the daily flying schedule. Control all maintenance to support daily flight operations and assist in the flight following of all ERAU aircraft while engaged in flight to insure all aircraft can be accounted for at any given time. Coordinate the activities of the Student Flight Dispatch/Follower employee labor force supporting flight operations and customer service requirements. Provide accurate data for aircraft/simulator check in and oral room assignments to insure proper billing for all department transactions daily. Provide a high level of customer satisfaction and maintain a department image appropriate to ERAU as the leader in Aviation Education. Control and coordinate the logistics for aircraft problems away from home base operations for prompt and expedient handling and return of aircraft. Coordinate and debrief pilots on aircraft discrepancies establish repair priorities and insure the maintenance technicians clear all discrepancies in an expedient manner with he proper documentation. Assist in insuring the inspection programs are complied with and properly documented along with maintaining a computer update of the program. Other duties as assigned.QualificationsMinimum qualifications / knowledge skills abilities: Two years customer service background preferred. Supervisory and people skills required. PC software skills to include Microsoft Word Excel Spreadsheets and database management. Two years of progressive flight operations and aircraft maintenance experience preferred. Knowledge of aircraft systems and Federal Aviation Regulations preferred. Airframe and Powerplant license or Commercial Pilot Certificate desired. Working Conditions: Fast paced customer service environment; must be able to react well under pressure making sound decisions while maintaining a professional and courteous interface with students instructors external clients and guests. Required to work a combination of early morning late shifts holidays and weekends.

Responsibilities:

Educational requirements:

Experience requirements:

Desired Skills:

Qualifications:

Benefits:

Incentives:

Date Posted: 2021-5-4

Please Apply by: 2021-5-20