Passenger Assistance Agent Hot
- Mobile, Alabama
- Job ID
Passenger Assistance Agent job at GAT AIRLINE SUPPORT in Mobile AL
Description, duties, responsibilities
Why GAT?We are seeking a dynamic dependable and motivated individual to join our team of aviation professionals. Here at GAT Airline Ground Support we offer our employees a wide range of employee benefits that include paid time off major medical company contributed 401K Dental and Vision coverage. You are just one step away from a new beginning. Dont miss this great opportunity! Join GAT to begin an exciting new career in the aviation industry!Job SummaryPassenger Assistance Agent positions encompass facilitating airline passenger processing including check-in assistance to the departure gate baggage claim area and common areas of the airport. Passenger Assistance Agents may also push wheelchairs and carry personal items of passengers. This position requires working in a fast-paced environment with time constraints to meet arrival and departure goals. A professional and positive image must be consistently displayed by the employee.Responsibilities:Assist passengers as needed through arrival and check-in processes including support for passengers with special needs such as unaccompanied minors (UM) VIP passengers and passengers needing wheelchair assistanceAssist Ramp Service Agents to ensure that wheelchairs strollers and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrivalOperate equipment to include the jetway computer keyboards and carrier-specific reservation/ ticketing softwarePush wheelchairs with wheelchair-bound airline passengers through all areas of the airport including terminal and gate areasAssist with their personal needs and lifting bags at least 50 lbs.Inspect and verify passenger documentationDirect passengers through Customs Immigration and QuarantineRequirementsMust be at least 18 years of ageMust have a high school diploma GED or equivalent work experience and a high degree of attention to detail.Ability to read speak and understand the English language.Ability to stand for long periods of timeAble to greet and assist all customers in a prompt friendly and courteous manner.Perform any reasonable customer service related job duty requested by Company supervision and/or airline customer.Must possess good communication skills and a friendly outgoing personality.Pass an extensive post offer pre-employment background check including fingerprinting and a criminal history record check required by federal lawMust be able to work nights weekends and holidaysAbout GATGAT Airline Ground Support has provided quality aviation services for more than forty years--developing a reputation of outstanding service in the industry and earning every major carriers business through performance excellence. GAT has created a culture that revolves around safety. Safety and world-class delivery will permanently be cornerstone principles with every new service and every new market we enter.Several years of explosive growth have positioned GAT Airline Ground Support to become one of the fastest-growing ground service providers in the country--making entry into international markets with the 2019 acquisition of Canadian handler Strategic Aviation. Excellent leadership and consistent company values have allowed us to secure the talent tools and financial resources needed to fuel the future and meet our airline business partners needs.As an equal opportunity employer GAT Airline Ground Support makes hiring decisions based on business needs and the best-qualified candidates available. It does not discriminate in its employment decisions based on any protected category.
GAT AIRLINE SUPPORT Company Overview
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