Hyannis Air Service job details and career information

Cross Trained Agent Hot

Location
Ellsworth, Maine
Wage
Hourly
Job ID
16846973171
Posted
2021-5-4

SUMMARY:

Cross-trained agents must after completion of training be willing and able to work Ticket Operations and Ramp Agent positions at their assigned station.

PRIMARY RESPONSIBILITIES:

Check in passengers and baggage using Cape Airs passenger service system

Make passenger reservations and rebook flights

Make boarding announcements

Provide extra assistance to passengers with special needs

Assist the main Cape Air Reservations Department by handling remote reservations calls if applicable to station

Share information with pilots/ramp/operations using radio communications

Organize ticket and cash reports

Handle delayed or missing baggage and process claims

Assure compliance with FAA and airport security procedures

Meet and marshal aircraft

Fueling Cape Air aircraft if applicable to station operations

Load and unload passengers and their baggage

Escort passengers out to the aircraft

Additional duties as assigned

QUALIFICATIONS:

Airline work experience preferred

Airline reservation system experience preferred

Must be at least 18 years old

Must hold a high school diploma or equivalent

If location requires any type of driving such as baggage delivery fueling etc. applicant must hold and maintain a drivers license valid in that location

Must be able to lift up to 70 lbs.

Basic computer skills required

Excellent communication and excellent customer service skills required

Ability to interact effectively with others

Ability to work independently and adapt to changing work priorities

Ability to communicate effectively orally and in writing

Flexibility of schedule is a must

This position will often require working nights weekends and holidays

Must exhibit exceptional knowledge of Cape Air and must embody the Cape Air MOCHA HAGoTDI spirit

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Hyannis Air Service is accepting resumes and actively recruiting for this Cross Trained Agent position in Ellsworth, Maine. Be sure to send your resume using the "Apply Now" button or by following the application instructions provided by the employer.

Cross Trained Agent

Location: Ellsworth ME

Industry: Aviation
Occupational Category: Airport
Hours: Full-time, 40 hours per week
Salary: USD 0

Description: Hyannis Air Service seeks a Cross Trained Agent.

SUMMARY:

Cross-trained agents must after completion of training be willing and able to work Ticket Operations and Ramp Agent positions at their assigned station.

PRIMARY RESPONSIBILITIES:

Check in passengers and baggage using Cape Airs passenger service system

Make passenger reservations and rebook flights

Make boarding announcements

Provide extra assistance to passengers with special needs

Assist the main Cape Air Reservations Department by handling remote reservations calls if applicable to station

Share information with pilots/ramp/operations using radio communications

Organize ticket and cash reports

Handle delayed or missing baggage and process claims

Assure compliance with FAA and airport security procedures

Meet and marshal aircraft

Fueling Cape Air aircraft if applicable to station operations

Load and unload passengers and their baggage

Escort passengers out to the aircraft

Additional duties as assigned

QUALIFICATIONS:

Airline work experience preferred

Airline reservation system experience preferred

Must be at least 18 years old

Must hold a high school diploma or equivalent

If location requires any type of driving such as baggage delivery fueling etc. applicant must hold and maintain a drivers license valid in that location

Must be able to lift up to 70 lbs.

Basic computer skills required

Excellent communication and excellent customer service skills required

Ability to interact effectively with others

Ability to work independently and adapt to changing work priorities

Ability to communicate effectively orally and in writing

Flexibility of schedule is a must

This position will often require working nights weekends and holidays

Must exhibit exceptional knowledge of Cape Air and must embody the Cape Air MOCHA HAGoTDI spirit

Responsibilities:

Educational requirements:

Experience requirements:

Desired Skills:

Qualifications:

Benefits:

Incentives:

Date Posted: 2021-5-4

Please Apply by: 2021-5-20