Mem Airport Wheelchair Agent Featured
- Memphis, Tennessee
- Job ID
Mem Airport Wheelchair Agent job at PrimeFlight Aviation Services in Memphis TN
Description, duties, responsibilities
Essential Functions:As a valued member of the PrimeFlight team you will provide safe and courteous wheelchair services to various airline passengers with disabilities while complying with the Air Carrier Access Act airport policies airline procedures FAA regulations and U.S. Customs procedures. You will:Safely and comfortably lift disabled passengers with assistance from one mobility device to or from an aircraft seatPush wheelchair passengers to and from gatesCarry passengers carry-on luggageAssist with checked and claimed luggageRoll customer-occupied wheelchair safely down the jet bridgeEnsure wheel brakes are in place prior to allowing passengers to exit the wheelchairComplete any necessary wheelchair or incident reportsFollow dispatcher gate ordersStock needed supplies including but not limited to baggage tubsPull unclaimed luggage from baggage belts and ensure its securityAssist passenger with any problems questions or concernsMaintain professional working relationships with fellow employees supervisors managers airline employees and airport authoritiesHave computer tablet or smart phone abilityDemonstrate regular predictable attendance at job locationExceed PrimeFlight customer service and safety standardsCarry out other duties as assignedCompetency:To perform the job successfully an individual should demonstrate the following competencies: Problem Solving Customer Service Interpersonal and Oral Communication.Qualifications:To perform this job successfully an individual must be able to perform each essential function satisfactorily. The requirements listed in this Job Description are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.General Qualifications:18 years of ageReliable transportationEligible to work in the United StatesAble to follow PrimeFlight Aviation safety guidelines for transporting the physically challengedEducation/Experience:N/ALanguage Ability:Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to communicate effectively in English.Reasoning Ability:Ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.Computer Skills:Computer tablet or smart phone ability.Certificates and Licenses:No certifications needed.Supervisory Responsibilities:This job has no supervisory responsibilities.Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually moderate but may become high at various times. Employee must be willing to wear/utilize company-supplied personal protective equipment (hearing protection) to mitigate their noise exposure.Some work is in an outside environment with exposure to hot and cold temperatures and inclement weather.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Continuously stand and walk for 6-8 hoursBe able to lift a minimum of 75 pounds and push a wheelchair with an adult in it.Be able to bend stretch twist squat and reach out with the body arms and/or legsUse hands to finger handle or feelBe able to hear and respond to the spoken voice and to audible alarms generated by terminal environmentSpecific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); color vision (ability to identify and distinguish colors); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
PrimeFlight Aviation Services Company Overview
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