Watch Officer and Dispatch Operations Specialist

Watch Officer and Dispatch Operations Specialist job at Ridgeway Group Innovations LLC in Warrenton VA

Description, duties, responsibilities

Overview:

RGI requires a Watch Officer/Aircraft Dispatch Operations Specialist (DOS) II to provide technical support services that include activities necessary to support flight operations and mission activity for the Federal Aviation Administration (FAA) Flight Program Operations’ Operational Control Center (OCC) in Warrenton, Virginia. This support requires knowledge of the aviation industry, flight operations, and aircraft dispatch, as well as laws, regulations, and policies affecting the scheduling, dispatching, and tracking of aircraft. The position is full-time, working 40 hours per week, and requires the ability to work different shifts in support of a 24/7/365 operation.

Different levels may be filled depending on qualifications and experience. Pay is commensurate with level/qualifications/experience.

Task Duties:

Following is a general description of the work to be accomplished. Other duties may be identified as needs arise:

• Exercise delegated operational control through the execution of flight release, flight following/locating, and flight arrival functions in accordance with the Flight Program Operations General Manual and General Operations Manual by performing the tasks:
  • Verify that each crewmember meets the training, qualification, recency of experience, and crew pairing requirements prior to release of each aircraft; and each crewmember meets the flight, duty, and rest requirements prior to release of each aircraft.
  • Verify that each aircraft meets the airworthiness requirements prior to release of each aircraft, and each aircraft meets the weight and balance and aircraft performance requirements for the planned airports prior to the release of each aircraft.
  • Apply operating or performance limitations to the flight release, as necessary considering deferred maintenance items.
  • Prior to the release of each aircraft, obtain, verify, and provide the Pilot in Command (PIC) with the weather reports and forecasts, airport condition reports, and Notices to Airmen (NOTAM) applicable to the planned flight.
  • Prepare flight plans containing information such as maximum allowable takeoff and landing weights, weather reports and forecasts, airport conditions, NOTAMs, and other informational components required for safe completion of flight.
  • Monitor progress of each flight to provide applicable updates to the PIC of departure, en route, destination, and alternate weather, airport conditions and NOTAMs which may impact flight safety or mission accomplishment.
  • Maintain awareness of reported and forecasted weather conditions for departure, arrival, and alternate airports to include route to be flown.
  • Monitor, interpret, and provide real-time communications of NOTAMs.
  • Support missions in execution by providing flight crew assistance when requested.
• Provide the on-coming OCC Watch Officer/DOS a shift change debrief of previous shift activity and expected activity during next shift.
• Analyze and interpret flight inspection itineraries, taskings, and daily flight logs.
• Work as part of a team to provide 24/7/365 operations-center type support to Flight Program Operations, the Joint Air Traffic Operations Center (JATOC) Air Watch Officer, and the Air Traffic Control System Control Center (ATCSCC) National Operations Manager.
• Represent Flight Program Operations interests by acting as a liaison between Flight Program Operations, JATOC, and the ATCSCC.
• Execute normal, abnormal, and emergency checklists in response to National Airspace System incidents.
• Participate in Testing, Training, and Exercises (TTE) hosted by the JATOC or Flight Program Operations.
• Gather and present Flight Program Operations metrics in the required formats.
• Report hazards, potential hazards, and safety concerns to the manager or through the Flight Program Operations safety reporting system.
• Document and/or report any issues or problems that arise in performing the requirements, in accordance with Flight Program Operations policies and procedures, and applicable 14 CFR requirements.
• Use applications such as Microsoft Office products, Adobe, geospatial applications, flight planning applications to manage files, emails, and official documentation.

Required Qualifications:

• Must possess and maintain a valid FAA Aircraft Dispatcher Certificate or Airline Transport Pilot Certificate.
• Must have a minimum of three (3) years of experience in at least one of the following:
  • As an aircraft dispatcher exercising joint responsibility with the PIC in accordance with 14 CFR • 121.533 for the preflight planning, delay, and dispatch release of flights.
  • As a person authorized to exercise delegated operational control in accordance with 14 CFR • 121.537 for the initiation, continuation, diversion, and termination of flights.
  • As a person authorized to exercise delegated operational control in accordance with 14 CFR • 135.77 for large airplanes with an operator that utilized a flight dispatch or flight release system.
  • As a PIC in 14 CFR Part 121 operations.
  • As a PIC in 14 CFR Part 135 operations in large airplanes with an operator that utilized a flight dispatch or flight release system.
  • As an FAA Aviation Safety Inspector – Dispatch.
• Must have a minimum of two (2) years of experience performing program office support to include documentation, records management, Microsoft Office (e.g., Excel, Word, PowerPoint), Adobe, and database management systems.

Work Schedule/Hours:

RGI will assign individual work schedules—in collaboration with the team of Specialists—to support OCC’s 24 hour per day, 7 day per week operational requirements. The current need is for a Specialist to work full-time (40 hours per week) on a flexible shift to support 24/7/365 operations, including Federal holidays. The work schedule requires variable eight (8) to ten (10) hour shift rotations to support continuous operational hours between 0000-2400 hours. Example rotating shifts include a day shift (0500-1300, 0900-1700), swing shift (1000-2000, 1300-2100), and night shift (2000-0500).

Work Location:

Services will be delivered on-site at the FAA’s Operational Control Center (OCC) in Warrenton, Virginia.

Travel:

Limited travel will be required.

Compensation:

RGI offers highly competitive salary and benefits, including health, dental, vision, STD/LTD, life/ADD, supplemental, retirement, and professional development.

Please reference Avjobs when applying for this position.

Ridgeway Group Innovations LLC Company Overview

RIDGEWAY GROUP INNOVATIONS (RGI) is a trusted provider of high-value professional and technical services in support of Federal Government clients and programs. As an SBA-certified Woman Owned Small Business (WOSB), we focus on client success through engaged employees and respected partners. Since 2002, RGI has delivered outstanding technical, professional, and aviation related services in support of federal clients and programs. This includes three consecutive contracts providing logistics, financial, records management, flight dispatch, aircraft maintenance, training, and software application support services to the Federal Aviation Administration (FAA) Flight Program Operations at multiple locations across the U.S. Over the past decade, RGI has supported 20+ commercial clients with project management, customer experience management, training design and delivery, system customization and deployment, account and contract management, and strategy development and implementation support services. RGI’s principals average over 25 years hands-on experience leading project and service delivery efforts across the federal government, including support for the Departments of Agriculture, Commerce, Defense, Energy, Interior, Labor, and Transportation, RGI is committed to doing business the right way – with INTEGRITY, ENTHUSIASM, and EXCELLENCE.