Passenger Services Agent Srq Hot
- Location
- Port Charlotte, Florida
- Wage
- Hourly
- Job ID
- 16732800156
- Posted
- 2021-5-4
Passenger Services Agent Srq job at Swissport in Port Charlotte FL
Description, duties, responsibilities
To provide all necessary and required passenger/customer services as contracted by the customer to include but not be limited to reservations ticketing baggage processing terminal/gate check-in jet way operation greeting arriving passengers handling of VIPs provide special passenger assistance handle customer complaints and other duties as assigned. This position will be based on the airline s schedule. Temporary Part Time until April 2021 (Seasonal). This will be part time to start with possibility of a permanent position.
Responsibilities
- Inspect and verify passenger documentation
- Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations
- Manage passenger baggage processing including handling and fee calculation if applicable
- Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM) VIP passengers and passengers needing wheelchair assistance
- Direct passengers through Customs Immigration and Quarantine as required
- Make public address announcements as required
- Assist Ramp Service Agents to ensure that wheelchairs strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival
- Comply with all federal state municipal airport authority and carrier security requirements and Swissport SOPs and policies
- Operate equipment to include the jet way computer keyboards and carrier specific reservation/ ticketing software
- Produce all required work-related documentation
- Other duties as assigned
Qualifications and Competencies
- High School diploma or GED equivalent
- MUST have a flexible schedule
- Passionate about customer service and must have relevant work experience
- Excellent communication skills (written and verbal) in country specific language
- Additional languages desirable
- Commitment to continuous improvement
- Self motivated and able to work independently
- Attentive to detail and numerate
- Ability to follow processes and procedures and apply flexible approach when required
- Must be able to type and learn airline specific computer reservation/ ticketing software
- Willingness to work in inclement weather
Equal Employment Opportunity Statement Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law. About us
Swissport International AG on behalf of more than 850 client-companies provides best-in-class airport ground services for some 282 million passengers annually and handles approximately 4.8 million tons of air cargo at 115 warehouses world-wide. With a workforce of some 66000 the world s leading provider of airport ground services and air cargo handling is active at more than 310 airports in 49 countries on six continents. Swissport delivers unparalleled value in the areas of Ground Handling Cargo Services Executive Aviation Travel Services Fueling and Aircraft Maintenance. We strive to operate with the core values of People Professionalism and Partnership in all that we undertake. Our mission is simple To provide the aviation industry with consistent and tailor-made solutions around the globe for a better customer experience.
PandoLogic. Keywords: Passenger Service Agent Location: Port Charlotte FL - 33948
Related Jobs
Passenger Services Agent Srq Ft Ogden FL
Passenger Services Agent Srq Murdock FL
Aircraft Service Agent Palm Beach Gardens FL
Passenger Services Agent Srq El Jobean FL
Pt Passenger Service Agent Key West FL
Pt Passenger Service Agent Key West FL
Passenger Services Agent Srq Laurel FL
Part Time Seasonal Line And Ramp Agent Palm Beach FL
Airport Agent Cross Functional Key West FL
Airline Customer Service Agent Daytona Beach FL
Swissport Company Overview
The following jobs have been promoted on the Aviation Ad Network and are to be considered - current, newsworthy aviation employment information (FYI). No guarantee is made as to the accuracy, completeness or timeliness of any information, projections or opinions in announcements obtained through the promoted jobs. The information contained in this announcement is compiled for the convenience of site visitors and is accepted by the site visitor on the condition that errors or omissions are not the responsibility of Avjobs and shall not be made the basis for any claim, demand or cause of action. Please visit this companys web site for additional details and information. Please reference Avjobs when applying.
- Website
- www.avjobs.com/companies
- Job Feed
- View
- News Feed
- View
