Swissport job details and career information

Cle Passenger Services Agent Spirit Airlines Hot

Location
Lakewood, Ohio
Wage
Hourly
Job ID
16520830853
Posted
2021-5-4

To provide all necessary and required passenger/customer services as contracted by the customer to include but not be limited to reservations ticketing baggage processing terminal/gate check-in jet way operation greeting arriving passengers handling of VIPs provide special passenger assistance handle customer complaints and other duties as assigned.ResponsibilitiesInspect and verify passenger documentationIssue boarding passes and reschedule passengers affected by flight interruptions or cancellationsManage passenger baggage processing including handling and fee calculation if applicableAssist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM) VIP passengers and passengers needing wheelchair assistanceDirect passengers through Customs Immigration and Quarantine as requiredMake public address announcements as requiredAssist Ramp Service Agents to ensure that wheelchairs strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrivalComply with all federal state municipal airport authority and carrier security requirements and Swissport SOPs and policiesOperate equipment to include the jet way computer keyboards and carrier specific reservation/ ticketing softwareProduce all required work-related documentationOther duties as assignedQualifications and CompetenciesHigh School diploma or GED equivalentPassionate about customer service and must have relevant work experienceExcellent communication skills (written and verbal) in country specific languageAdditional languages desirableCommitment to continuous improvementSelf motivated and able to work independentlyAttentive to detail and numerateAbility to follow processes and procedures and apply flexible approach when requiredMust be able to type and learn airline specific computer reservation/ ticketing softwareWillingness to work in inclement weatherEqual Employment Opportunity StatementSwissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.About usSwissport International Ltd. is the leading Ground Services Provider to the aviation industry. Swissport is employing over 60000 dedicated professionals serving over 700 client companies at 269 stations in 48 countries on five continents. Swissport delivers unparalleled value in the areas of Ground Handling Cargo Services Executive Aviation Travel Services Fuelling and Aircraft Maintenance. We strive to operate with the core values of People Professionalism and Partnership in all that we undertake. Our mission is simple To provide the aviation industry with consistent and tailor-made solutions around the globe for a better customer experience.PandoLogic. Keywords: Passenger Service Agent Location: Lakewood OH - 44107

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Cle Passenger Services Agent Spirit Airlines

Location: Lakewood OH

Industry: Aviation
Occupational Category: Airport
Hours: Full-time, 40 hours per week
Salary: USD 0

Description: Swissport seeks a Cle Passenger Services Agent Spirit Airlines.

To provide all necessary and required passenger/customer services as contracted by the customer to include but not be limited to reservations ticketing baggage processing terminal/gate check-in jet way operation greeting arriving passengers handling of VIPs provide special passenger assistance handle customer complaints and other duties as assigned.ResponsibilitiesInspect and verify passenger documentationIssue boarding passes and reschedule passengers affected by flight interruptions or cancellationsManage passenger baggage processing including handling and fee calculation if applicableAssist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM) VIP passengers and passengers needing wheelchair assistanceDirect passengers through Customs Immigration and Quarantine as requiredMake public address announcements as requiredAssist Ramp Service Agents to ensure that wheelchairs strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrivalComply with all federal state municipal airport authority and carrier security requirements and Swissport SOPs and policiesOperate equipment to include the jet way computer keyboards and carrier specific reservation/ ticketing softwareProduce all required work-related documentationOther duties as assignedQualifications and CompetenciesHigh School diploma or GED equivalentPassionate about customer service and must have relevant work experienceExcellent communication skills (written and verbal) in country specific languageAdditional languages desirableCommitment to continuous improvementSelf motivated and able to work independentlyAttentive to detail and numerateAbility to follow processes and procedures and apply flexible approach when requiredMust be able to type and learn airline specific computer reservation/ ticketing softwareWillingness to work in inclement weatherEqual Employment Opportunity StatementSwissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.About usSwissport International Ltd. is the leading Ground Services Provider to the aviation industry. Swissport is employing over 60000 dedicated professionals serving over 700 client companies at 269 stations in 48 countries on five continents. Swissport delivers unparalleled value in the areas of Ground Handling Cargo Services Executive Aviation Travel Services Fuelling and Aircraft Maintenance. We strive to operate with the core values of People Professionalism and Partnership in all that we undertake. Our mission is simple To provide the aviation industry with consistent and tailor-made solutions around the globe for a better customer experience.PandoLogic. Keywords: Passenger Service Agent Location: Lakewood OH - 44107

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Date Posted: 2021-5-4

Please Apply by: 2021-5-20