Ramp Agent Hot
- Houston, Missouri
- Job ID
Ramp Agent job at Total Airport Services in Houston MO
Description, duties, responsibilities
The Ramp Agent is responsible for delivering outstanding and safe operational performance and customer service. They are responsible for ramp operation in preparation for aircraft arrivals and departure in compliance with all TAS safety regulations operational standards and policy compliance. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Safety o Be a champion for safety through accountability awareness and communication. Operational Performance o Marshal and park aircraft at the gate. o Performs Foreign Object Debris (FOD) walks prior to aircraft arrival and departure. o Prepare and/or Operate ground support equipment (GSE) (tugs conveyors belts tow tractors loaders water/lavatory service vehicles) for safe operation in preparation for aircraft arrival/departure. o Prepares ramp for next arriving aircraft. o Communicate with Ground personnel Operations and Flight Crew providing aircraft arrival and departure information and feedback. o May provide potable water lavatory and cleaning services to aircraft upon request. o Adhere to all carrier/customer and Customs Border Protection (CBP) requirements. o Possibly load and unload unit load devices (ULD s) containing mail and freight from aircraft. o Load and unload passenger baggage to/from aircraft. Customer Service o Resolve customer issues in a timely manner with tact and diplomacy. o Develop build and maintain strong trusted long-lasting customer relationships by listening and providing proactive solutions to our customers. Regulatory Compliance o Ensure compliance with all airline and government agency regulations and protocols. Monitor compliance to all FAA TSA and DOT regulations establish sound working relationships with FAA TSA Customs Immigration airport authorities and business partners. Drive Employee Engagement and work with a Team. Be a supportive and great team player. Appearance o Ensure that a high standard is set with regard to the appearance of our employees facilities and equipment. o Perform other duties or functions as requested. Minimum Requirements High school diploma GED or equivalent Minimum of 18 years old Ability to operate a computer to enter and retrieve data A valid state-issued driver s license with an acceptable driving record Ability to pass a background check physical abilities test and drug screen Eligibility to obtain necessary credentials and clearances (FAA TSA Port Authority U.S. Customs and U.S. Postal) Must NOT have lived outside of the United States in the past five years for any period longer than six months excluding military duty or government-approved exceptions. Legally authorized to work in the United States without sponsorship. Equal Opportunity Employer Minorities/Women/Veterans/Disabled/LGBT TAS provides equal employment opportunities to all employees and applicants for employment without regard to race color ancestry national origin gender sexual orientation marital status religion age disability gender identity results of genetic testing or service in the military. Equal employment opportunity applies to all terms and conditions of employment including hiring placement promotion termination layoff recall transfer leave of absence compensation and training. TAS expressly prohibits any form of unlawful employee harassment or discrimination based on any of the characteristics mentioned above. Improper interference with the ability of other employees to perform their expected job duties is absolutely not tolerated.
Total Airport Services Company Overview
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