Vantage Airport Group job details and career information

Operations Specialist Hot

Location
Queens, New York
Wage
Hourly
Job ID
12002766264
Posted
2020-9-16

Operational Specialist

Integrated Operations Center

Job Summary:

Members of the Integrated Operations Center (IOC) are responsible for the day to day 24/7 operation of LaGuardias Terminal B. Our high-level responsibilities include trouble-shooting monitoring critical systems responding to calls and conducting terminal and safety inspections. The primary focus of this role is to support the Terminal B operation by overseeing both the safety and security of the facility while attending to the requests and concerns of airport tenants staff customers and government agencies. Areas of responsibilities include: Terminal Airside Integrated Operations Center and curbside.

Major Duties and Responsibilities:

  • Monitors terminal activities and takes appropriate steps to mitigate any safety security or other concerns

  • Conduct facility inspections of terminal concourses apron and curbside to ensure good operational order and facility cleanliness that meet and exceed industry standards

  • Responds to terminal and airside events including breaches and guest services concerns

  • Responds to Operations Center calls emails from customers airport tenants and government agencies

  • Coordination with on-site government personnel to help resolve concerns relating to terminal operation

  • Curbside management

  • Airside Management

  • Maintains records of all incidents in the electronic Operations log

  • Analyzes Operations log entries to identify trends

  • Provide daily reports

  • Identify and report any areas of underperformance

  • Monitors BMS FAS SCADA and other systems for alarms trouble and status as required

  • Work Order Management

  • Field support calls from terminal stakeholders

  • Provide troubleshooting steps to identify and resolve issues

  • Create manage and track the status of work orders in Maximo

  • Dispatch LGP staff and support teams including vendors

Competencies:

  • Knowledge of SMS

  • Operations background preferred

  • Customer Service focused

  • Excellent computer skills

  • Presentation skills

  • Excellent written and oral communication skills

  • Ability to work in a high-pressure environment

  • Facilities knowledge

  • Routinely carries/lifts moves transports and positions items weighing up to 50 pounds

  • Ability to multi-task

  • Strong decision-making skills

  • Critical Thinking

  • Project and time management skills

  • Ability to work collaboratively with others to solve issues

Education and Experience

  • Bachelors degree (aviation major a plus) or equivalent relevant experience

  • 3 years of Operations experience in the hospitality field or an aviation or airport setting

  • Experience working effectively in a regulated environment

  • Knowledgeable in airport airside and terminal operations

  • Valid Drivers License

ID: 2020-1148

External Company Name: LaGuardia Gateway Partners

External Company URL:

Telecommute: No

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Operations Specialist

Location: Queens NY

Industry: Aviation
Occupational Category: Business Operations
Hours: Full-time, 40 hours per week
Salary: USD 0

Description: Vantage Airport Group seeks a Operations Specialist.

Operational Specialist

Integrated Operations Center

Job Summary:

Members of the Integrated Operations Center (IOC) are responsible for the day to day 24/7 operation of LaGuardias Terminal B. Our high-level responsibilities include trouble-shooting monitoring critical systems responding to calls and conducting terminal and safety inspections. The primary focus of this role is to support the Terminal B operation by overseeing both the safety and security of the facility while attending to the requests and concerns of airport tenants staff customers and government agencies. Areas of responsibilities include: Terminal Airside Integrated Operations Center and curbside.

Major Duties and Responsibilities:

Competencies:

Education and Experience

ID: 2020-1148

External Company Name: LaGuardia Gateway Partners

External Company URL:

Telecommute: No

Responsibilities:

Educational requirements:

Experience requirements:

Desired Skills:

Qualifications:

Benefits:

Incentives:

Date Posted: 2020-9-16

Please Apply by: 2020-10-2