Aviation Jobs and Aviation Careers

Call us: 303-683-2322
M-F 9-5 MST

7943
Registration Options Job Search Job Search (BETA) Job of the Week Salary, Wages and Pay Jobs Map Stats
List All ViaSat job details and career information
Register

Please Register or sign in to apply for jobs using our automated tools and professional resume builder.


Apply for Technical Account Manager job at ViaSat today Technical Account Manager job at ViaSat
location on map is approximate

Technical Account Manager

ViaSat
San Diego, CA
United States

Hourly: USD
Unspecified
List All ViaSat Jobs

Technical Account Manager
15276BR
San Diego CA
Job Responsibilities
ViaSat is a leader in providing practical solutions for difficult communications problems. ViaSat brings a unique mix of communications networking and security expertise to offer secure networking solutions for satellite and terrestrial communications applications.
ViaSat is looking for a team member to be the key customer service liaison for large enterprise accounts.
As a Technical Account Manager you will be dedicated to one or more commercial airline accounts and be responsible for the following:
+ Provide business technical and product knowledge in support of post sales activities in order to ensure customer satisfaction
+ Address product related questions and technical challenges
+ Educate customers on how existing and new product features and functionality work
+ Identify / coordinate product trainings and knowledge management
+ Monitor service metrics to ensure optimal performance
+ Act as the interface to ViaSats support organization so as to appropriately route customer requests and efficiently address escalations
+ Partner with Business Development teams to build relationships with the customers decision makers business contacts and influencers
+ Ensure hardware and software defects are documented and tracked with appropriate tracking systems
+ Ensure that tickets are resolved professionally and in a manner consistent with the contract
+ Perform quarterly business reviews
Requirements
+ 3+ years experience in a technical account management role
+ Demonstrated experience managing customer expectations and delivery scope
+ Excellent interpersonal skills that build positive relationships with other team members
+ Solid understanding of TCP/IP and Broadband networking concepts
+ Experience with the use of Network Monitoring Systems
+ Proficiency with Salesforce or equivalent ticketing system and reporting tools
+ Ability to present complex technical material to a variety of audiences
+ Bachelors Degree in Electrical Engineering Computer Science or Computer Engineering
+ Willingness and ability to travel up to 25%
Preferences
+ Experience in communications networks or satellite systems
+ Proficiency and experience with both JIRA and JAMA
+ Experience with project management tools
+ Experience with Linux/Unix
+ US Citizenship
Our Carlsbad CA office is just 30 minutes north of San Diego and 5 minutes from the beach. We know there is more to life than work and with full gym access volleyball/basketball courts and meal services onsite youll never want to leave our beautiful campus.
Drive your career to ViaSat where every day you know your expertise makes a difference to the company your team and our customers! If you are excited by this opportunity submit your resume. It only takes a few minutes and could start you on your new path to a fulfilling career at ViaSat
_________
#LI-POST
<
ViaSat is an EEO/AA/Disability/Protected Veteran Employer. U.S. Citizenship or Lawful Permanent Residence status may be required for certain positions. For positions requiring U.S. Citizenship or Lawful Permanent Resident status verification of such status will be required upon accepting employment.
Technical Account Manager job at ViaSat
Apply for this Technical Account Manager position today

Register

Please sign in to apply for this job.


Apply for these great jobs today!

ViaSat Now Hiring! Various Locations
Ready to be part of something remarkable? Join our Team Today!
Bowling Green Flight Center Now Hiring
Serve as Safety Coordinator for Flight Technology and Ops. Apply Now!
AAR Corporation, Rockford IL Now Hiring
Technician 1 A&P - A&P License Required 1 yr exp and/or training. Apply Now!
North Bay Aviation, Fairfield CA
Now Hiring Qualified & Experienced Aviation Employees. Apply Today!
AAR Corporation Many Locations
Leading Provider of Aviation Services Now Hiring! Apply Now!
A&P Mechanic, Brunswick GA
Hiring Airframe & Powerplant Mechanic Boeing 707, 727, 737, 757, 767
AP Mechanic, Wyoming
Conducting Scheduled and Unscheduled Maintenance. A&P Cert, 3 Yrs Exp
A&P Mechanic, Brunswick GA
Hiring Airframe & Powerplant Mechanic Boeing 707, 727, 737, 757, 767
AAR Corporation, Rockford IL Now Hiring
Technician 1 A&P - A&P License Required 1 yr exp and/or training. Apply Now!
Aircraft Fueler Line Service Tech
Greenville Jet Center, South Carolina Starting Pay $11 per hour to start

Get Job Updates (it's free) Get Job Updates (it's free)

Enter your email to get FREE job updates.

Start Your FREE Month
Over 98,992 Aviation Career Opportunities

Enjoy a sneak peak of the most recent aviation jobs listed in the Avjobs Applicant System. Avjobs has over 98,992 aviation jobs available. 93,380 new jobs have been posted in the last 30 days. Sign in to view jobs in your area.

Aviation Applicant Registration Options

Preferences

Technical Account Manager job at ViaSat

Technical Account Manager job at ViaSat

Technical Account Manager job at ViaSat

Technical Account Manager job at ViaSat

Follow Us
Permalink to this pagePermalink to this page

Site Map | Aviation News | RSS Feeds | Media Info | Job Opportunities | Contact Us

® Avjobs, Inc. © Copyright 1988-2017 All Rights Reserved Terms of Use | Sales & Refunds | Privacy Policy | Security Statement