Branch Manager Freight Forwarding Featured
- Mississauga, On Canada
- Job ID
Branch Manager Freight Forwarding job at Menzies Aviation in Mississauga ON
Description, duties, responsibilities
+ Knowledgeable in company policies pricing sales and administration procedures and all value-added services such as computer applications overseas agent and office network and negotiating with airlines and local carriers.
+ All freight to be collected from handling companies within the free storage period to make certain that no demurrage charges are levied on the company. (KPI)
+ Develop and provide for consistent administration of rate application service procedures computer entries and expenses.
+ Coordinate with Western Canada new shipments and opportunities as they arise.
Finance and Budgetary Reporting:
+ Responsible for setting and achieving budgets in all areas of import export handling courier operations.
+ Responsible for growing a profitable business in defined areas to meet revenue and profit goals.
+ Maintain awareness of competitive activity and opportunities. Keep informed of new services and other general information of interest to employees and customers.
Company Policy Procedures and Industry Regulations:
+ Ensure liaison with Customs Office of Transport Security personnel in a professional manner.
+ Ensure employees follow our Company Corporate Governance and Policy and Procedures (if applicable).
+ Ensure we follow and maintain Environmental procedures
Safety and Security:
+ Maintain a high priority of security and safety for our people visitors property freight and operations.
Communication and Customer Service:
+ Ensure customer complaints are dealt with effectively and positively to ensure complete customer satisfaction.
+ Regular communication and discussion with your reporting manager regarding any service standards and concerns.
+ Attend training courses offered by the company to upskill professional and industry knowledge.
Qualifications and Experience:
+ Current Dangerous Goods Acceptance Qualification
+ Current Car License
Knowledge and Interpersonal Skills:
+ A minimum of 10 years of experience in freight forwarding is required and connected to the industry and carriers.
+ A self-starter who can work independently.
+ Significant hands-on operational experience essential with sound knowledge in airfreight and some knowledge of Ocean and transborder services.
+ Sound knowledge of Customs regulations and requirements.
+ Possess confidence in presenting information to suppliers and customers.
+ Intermediate to advanced knowledge in computing packages: Excel Word Outlook.
+ Display a high level of customer service and maturity when dealing with customers peers and managers.
+ Must have a friendly and confident manner with a pleasant personality.
+ Good personal presentation and professional manner.
Special Job Requirements:
+ This position is ‘hands-on’ to allow for greater understanding and to provide support in all departments as needed.
+ It is expected that much time and dedication will be required to successfully fulfill this position so there should be an expectation that overtime and weekend work will occur.
+ There may be a requirement to travel for training or meetings.
+ We insist on a professional and safe business dress standard for all employees. Please refer to our AMI Uniform Policy.
+ Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
+ Innovative: Consistently introduces new ideas and demonstrates original thinking
+ Leader: Inspires teammates to follow them
+ Goal Completion: Inspired to perform well by the completion of tasks
+ Self-Starter: Inspired to perform without outside help
+ Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Menzies Aviation Company Overview
With more than 200 airport operations across 6 continents, Menzies Aviation relies on more than 30,000 employees to ensure that our services hit the heights which are expected of us. We believe that true excellence is only delivered by people with the knowledge, tools and passion to set standards rather than chase them. We offer landside and airside services tailored to our customers needs, timed to their schedules, and delivered by teams with the knowledge, tools and passion to set standards rather than chase them. Our core services include Ground Handling, Cargo, Fueling, Executive Services and Offline Services.