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location on map is approximate
Us Sales Support Technician
Ft Collins, CO
US Sales Support Technician
Essential Duties And Responsibilities
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.
+ Product Demonstrations:
- Conduct Customer Demonstrations in the following environments:
Other as required
- Provide the following during Customer demonstration:
Basic MX Operational Training
MX Installation assistance
- Coordinate all aspects of:
Customer interaction and follow up
- Support Demonstration Logistics:
Pack and ship demonstration equipment to and from demo environment
+ Equipment Configuration:
- Perform basic MX configurations to fulfill needs of demo environment
- Provide insights from Demos and Shows through trip reports to U.S Sales Support Supervisor and Air Ops Management
- Respond to / direct Customer inquiries related to MX products
- Basic maintenance for Sales equipment post demonstration
- Operate MX series turrets moving map systems video displays downlink systems and recorders in aircraft
Experience and Education
+ Community college diploma in mechanical/electrical technology or equivalent.
+ Previous experience in troubleshooting and maintenance of complex electro-mechanical systems preferably EO/IR systems with experience in L3 Wescam MX product maintenance highly desired.
+ Previous experience in operation of EO/IR systems is preferred with experience in L3 Wescam product operation highly desired.
+ Proven ability to succeed in outward facing activities in a customer service centered environment preferably as it relates to technical products.
+ Proven history of independent problem solving and ability to “think on your feet” when dealing with customers internally and externally.
+ Experience in L3 Wescam MX product maintenance preferred.
+ Experience in L3 Wescam product operation preferred.
+ Ability to obtain US DOD SECRET security clearance.
+ Completion of recognized train the trainer program.
+ FAA A&P Mechanic certification preferred.
+ The job duties may require an employee to remove snow from hanger doors.
+ The job duties require an employee to lift 70 pounds of equipment or baggage.
Bringing the future into focus…
Headquartered in New York City L-3 Communications (NYSE: LLL) is the 7th largest Defense Contractor employs over 45000 people worldwide and is a prime contractor in aircraft modernization and maintenance Command Control Communications Intelligence Surveillance and Reconnaissance (C3ISR) systems and government services. L-3 is also a leading provider of high technology products subsystems and systems.
L3 Wescam USA Inc. is a dynamic and innovative business open to new ideas and able to quickly transform new ideas into revolutionary technological improvements and new product offerings. We offer competitive benefits an alternative 9/80 work schedule and the opportunity to work with a talented and diverse group of professionals.
Equal Opportunity Employer – minorities / females / veterans / individuals with disabilities / sexual orientation / gender identity.
Job Product Support
Primary Location USA-Colorado-Fort Collins
US Security Clearance Required: None
Shift: Day - 1st
Travel: Yes 25 % of the Time
Job Level: Individual Contributor
Job Posting: Apr 10 2018 6:26:13 PM
Req ID: 097418
Us Sales Support Technician job at L3 Technologies
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