Continental Airlines Position Descriptions

Airport Sales Agent: Employees perform all airport functions at the ticket counter and boarding gate relating to ticketing, boarding and deplaning passengers, checking baggage, making or changing reservations and routings and providing general information to the public. Requirements include a high school diploma or equivalent, sales and public contact experience and light typing skills.

Customer Service Agent: Employees perform airport functions relating to the loading and unloading of the aircraft, handling of cargo and baggage, communication with inbound and enroute flights and direction of aircraft and equipment movement in the ramp area. Requirements include a high school diploma or equivalent, labor background or experience working as a member of a team.

Flight Attendant: Employees ensure safety of passengers in-flight and provides meal and beverage service to the customers. Applicants must be at least 20-years-old. You must be between 5’" and 6’2" tall with your weight in proportion to your height and your vision must be correctable to 20/30 or better. You must have a high school diploma or equivalent, have prior public contact work experience and be able to read, write and converse fluently in the English language.

Maintenance Personnel: A wide variety of skills are needed for maintenance and repair of all types of aircraft. Requirements are a high school diploma or equivalent, maintenance training and/or experience needed to qualify. Individuals with A & P license are especially encouraged to apply.

Reservation Sales Agent: Employees sell the company’s services to customers via the telephone. Duties include making reservations, quoting fares, providing flight schedules and general information and assistance to the public. Requirements are a high school diploma or equivalent, good English language skills and a pleasant telephone voice, flexibility to work variable shifts, light typing and sales experience is desired.