Atlanta, GA
pliance of project plans. They will also be expected to engage with all OBS and In-Flight Services (IFS) leaders to implement continuous improvement and cost savings ranging from $50-100M annually. The team coordinates with leadership from multiple Business Units across OBS, Finance, and IFS, including Directors, Managing Directors, and Vice President levels. Responsible for interfacing with catering operations local management, vendors, Finance, Information Technology, Flight Crew, and Airport Customer Service on strategic programs. The Process Engineering S
2026-1-16
Atlanta, GA
keholder Engagement Serve as the primary liaison between channel teams (e.g., Reservations, ACS, IFS, OBS, Sales) and Enterprise Solutions product teams for reliability initiatives. Drive collaboration across product and engineering teams to align on reliability goals and error handling standards. Communicate reliability metrics, defect trends, and improvement plans to stakeholders to promote transparency and adoption. Platform Reliability & Performance Management Define and implement API performance monitoring, including dashboards and KPIs (e.g., latency, uptime,
2026-1-16
Atlanta, GA
iness requirements for technology projects, collaborating with cross-functional teams (IT, Finance, IFS, FOP, OCC, OAP, ODS, HR) Contribute to the development and optimization of business processes by identifying opportunities for automation and improvement. Collect, analyze, and interpret data to support project objectives and decision-making. Prepare clear and concise reports, presentations, and visualizations to communicate data-driven insights and project findings to stakeholders at various levels. Support the creation and maintenance of Knowledge Management conten
2026-1-16
Atlanta, GA
– optimizing process, supply, and inventory of inflight products and services In-Flight Services (IFS) – enhancing customer onboard experience and catering operations and performance Operations & Customer Center (OCC) – tracking on-time flight metrics, weather, day-of flight analyses Central – managing centralized operations and competitive performance analyses Though individual responsibilities will vary by function or department, some common work responsibilities are listed below: Measure current operational performance and/or customer satisfaction Identify optim
2026-1-16
Atlanta, GA
– optimizingprocess, supply, and inventory of inflight products and services In-Flight Services (IFS) – enhancingcustomer onboard experience and catering operations and performance Operations & Customer Center(OCC) – tracking on-time flight metrics, weather, day-of flight analyses Central – managing centralizedoperations and competitive performance analyses Though individual responsibilities will vary by function or department, some common work responsibilities are listed below: Measure current operationalperformance and/or customer satisfaction Identify optimizat
2026-1-16
New York City, NY
activities. Investigates and documents delays including Right Start, IPD (International Premium), IFS (International Flagship Service). Implements selected policies, as well as ensuring established guidelines are followed and enforced. Coordinate and host base activities to support engagement initiatives May conduct coaching and counseling as appropriate Assists with Flight Attendant reasonable cause drug and alcohol testing. Provides Flight Attendant EFB (Electronic Flight Bag) support. Salary Range: $50,000.00-65,000.00 All youll need for successMinimum Requ
2026-1-21
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2026-2-9
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