Ft Worth, TX
ted field, and/or ten years of equivalent progressive experience Five plus years’ experience with VERIZON or AT&T voice networking or heavy voice communication, troubleshooting experience and support of a customer-facing call center 6 years of professional Engineering experience focused on Contact Centers within the cloud Ability to support and troubleshoot contact center technologies (i.e. call recording, inbound/outbound routing strategies, IVR, Workforce Management, SIP, BYOC, etc.) Experience monitoring and managing contact center applications to ensure overall sy
2026-1-16