Monterrey, Mexico
Representative RESERVATIONS Sales Monterrey MTY Business Operations Monterrey American Airlines American Airlines Mexico Central America Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop
2026-9-17
Ft Worth, TX
within the Customer Experience organization, including Customer Experience Innovation and Delivery, RESERVATIONS, Service Recovery, and Contact Center Technology, as well as with Finance, Loyalty, Sales and Distribution, among others. A very dynamic role that explores the contact center world in search of opportunities for continuous improvement, growth plans, product development, delivery transformation, and recommendations that lead to a world-class customer experience. Works closely with business partners to ensure American is always one step ahead of a quickly evolving ind
2026-9-17
Ft Worth, TX
ive projects from inception to completion in various areas, including, but not limited to, domestic RESERVATIONS, international RESERVATIONS, and service recovery Leveragess knowledge of continuous improvement tools and methodologies to drive process improvement Works collaboratively with cross-functional groups to create comprehensive strategies and solutions Uses advanced data analysis to support and justify projects and proposals Builds relationships with business owners at all levels within operations and customer teamsProvide a team of analysts with struc
2026-9-17
Alcoa, TN
ticketing and check-in by operating a computerized point-of-sale system, boarding, baggage service, RESERVATIONS and resolving related complaints and problems Responsibilities include greeting and handling Customers in a polite and friendly manner. Handles cash, checks, credit cards, travel vouchers and coupons as forms of payment for tickets. Computes charges, makes change and balances daily transactions. Is responsible for overage or shortage Checks in baggage and Cargo. Answers telephone to provide information to callers, page customers, resolve problems or complaints a
2026-9-17
Charlotte, NC
nsure name tag is visible, provide WIFI password, ask how you can assist) Book and confirm flight RESERVATIONS (e.g., using the semi-automated business review environment SABRE , Qantas Intelligent Keypad QIK ) All Check premium customers in for their flights (e.g., flight changes, rebooking, passport verification swipe) Monitor flights to identify boarding times, delays, or disruptions to best accommodate customer needs Issue customer tickets (e.g., day of departure, reissues, future tickets) Place customers on priority lists (e.g., upgrades, standby) Provide ti
2026-9-17
Raleigh, NC
ticketing and check-in by operating a computerized point-of-sale system, boarding, baggage service, RESERVATIONS and resolving related complaints and problems Responsibilities include greeting and handling Customers in a polite and friendly manner. Handles cash, checks, credit cards, travel vouchers and coupons as forms of payment for tickets. Computes charges, makes change and balances daily transactions. Is responsible for overage or shortage Checks in baggage and Cargo. Answers telephone to provide information to callers, page customers, resolve problems or complaints a
2026-9-17
Phoenix, AZ
ical operational events. • Partner with Airport Operations, the Integrated Operations Center (IOC), RESERVATIONS, Revenue Management, Customer Care, Technology, and other stakeholders to enhance service recovery outcomes. • Establish service standards, escalation protocols, and operating procedures that create a seamless and consistent support experience. • Analyze operational performance and customer recovery metrics to drive improvements in efficiency, service delivery, and customer satisfaction. • Develop and lead a high-performing team through coaching, talent development,
2026-9-17
Cheektowaga, NY
ticketing and check-in by operating a computerized point-of-sale system, boarding, baggage service, RESERVATIONS and resolving related complaints and problems Responsibilities include greeting and handling Customers in a polite and friendly manner. Handles cash, checks, credit cards, travel vouchers and coupons as forms of payment for tickets. Computes charges, makes change and balances daily transactions. Is responsible for overage or shortage Checks in baggage and Cargo. Answers telephone to provide information to callers, page customers, resolve problems or complaints a
2026-9-17
Baltimore, MD
ticketing and check-in by operating a computerized point-of-sale system, boarding, baggage service, RESERVATIONS and resolving related complaints and problems Responsibilities include greeting and handling Customers in a polite and friendly manner. Handles cash, checks, credit cards, travel vouchers and coupons as forms of payment for tickets. Computes charges, makes change and balances daily transactions. Is responsible for overage or shortage Checks in baggage and Cargo. Answers telephone to provide information to callers, page customers, resolve problems or complaints a
2026-9-3
San Jose, CA
ticketing and check-in by operating a computerized point-of-sale system, boarding, baggage service, RESERVATIONS and resolving related complaints and problems Responsibilities include greeting and handling Customers in a polite and friendly manner. Handles cash, checks, credit cards, travel vouchers and coupons as forms of payment for tickets. Computes charges, makes change and balances daily transactions. Is responsible for overage or shortage Checks in baggage and Cargo. Answers telephone to provide information to callers, page customers, resolve problems or complaints a
2026-9-3
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