Flight attendants
are the face of the airlines; they constitute
most of the contact between airlines and
their customers, and often are the basis
for comparison between airlines. The quality
of their service is so crucial to the success
of an airline's bottom line that newly hired
flight attendants must go through rigorous
public relations training before they even
think about serving their first cup of coffee
on board.
Flight attendants represent one of the
largest job categories in the airline industry.
Airlines in the United States currently
employ approximately 80,000 flight attendants,
and hire almost 15,000 more each year. These
jobs are some of the most coveted positions
in the travel business. One of the best
ways to break into the airline industry
is to become a flight attendant. In this
section, we discuss in detail how to get
a job flying the friendly skies as a flight
attendant; you may want to study this carefully.
