General
Information
Corporate aviation was established and had
a profound mark in aviation shortly after
World War II. At the end of the war, a large
supply of military transport aircraft and
veteran pilots became available to the civilian
market. This environment required that aircraft
interiors support the business person by
providing anonymity, total comfort and office-like
amenities.
In the early days of business aviation,
chief pilots and aviation managers usually
had a male flight mechanic/technician in
the back of the aircraft. This person provided
the dual role of the mechanic and service
person who could meet the needs of passengers
during the mission. During this time, there
was no real emphasis on elaborate "specialized"
food services and culinary experiences.
As the aircraft interiors became increasingly
detail oriented so did the need to have
a third crewmember that could accommodate
and support the customer/client needs and
special requests. By the 1980's, it was
apparent that the corporate flight attendant/third
crewmember needed to be "corporate
specific" trained for emergency and
first aid incidents as well as have culinary
and food service experience.
Position
Description
A corporate/business aviation flight attendant
works on private, noncommercial aircraft.
Working
Conditions
While full-time flight attendants who fly
for major carriers find themselves in the
same environment each time they fly, the
corporate flight attendant is always acclimating
and adjusting to a new workplace environment.
On a day-to-day basis, a corporate flight
attendant may find themselves interacting
with many corporate cultures and personalities
of a corporation. Corporate aviation gives
the passenger the ability to operate within
a non structured time frame that can be
changed at any given moment. It is a world
of total flexibility, function, and organizational
methods implemented to accommodate any business
traveler. Because of this work environment,
the corporate/business flight attendant
must possess a number of personal and professional
qualities.
While a corporate flight attendants main
objective is passenger safety, other responsibilities
typically include: pre-flight and boarding
duties, interacting with the flight deck
crewmembers to ensure safety, galley and
food safety, wine, champagne and hors d'oeurve
presentation, plating and garnishing food,
napkin folding, table setting and very personalized
first class service.
A flight attendants responsibilities
are not limited to in-flight duties. Pre-flight
preparation may include: acquire informaiton
about the upcoming flight, what type of
aircraft will you be working and what amenities
are on board, where are you traveling, who
are your passengers and their likes and
idslikes, would your female passengers like
a bouquet of fresh flowers, know what they
like to eat and order and receive catering,
should alcohol beverages be served and what
brands? This is just a sampling of what
your research should consist of. It is important
to do your research prior to each flight
because the circumstances may change.
Typical
Requirements and/or Experience
Today, many corporate/business flight attendants
should have prior training in the following
areas: safety and emergency including CPR,
AED and first aid, inflight cabin service,
food catering, and FACTS Training.
Qualities a corporate/business aviation
flight attendant need to possess include:
high degree of safety and service, flexibility,
organizational skills, creativity, personal
accountability, integrity, interpersonal
skills, taking direction, resolution skills,
confidentiality/discretion, constant professionalism,
attention to detail, thinking "out
of the box" and good manners.
It is mandatory for today's corporate/business
flight attendants to respect and protect
the privacy, confidentiality and security
of your elite passenger(s).
Education
Applicants must hold a high school diploma
or equivalent. Today, many companies also
prefer that applicants hold a college degree.
Training in the following areas is also
helpful: safety and emergency including
CPR, AED and first aid, inflight cabin service,
food catering, and FACTS Training
Marital
Status
Married and unmarried men and women, with
or without children are eligible. Persons
who are widowed or divorced, also are eligible.
It is the policy of most aviation companies
to provide equal employment opportunity
to all individuals regardless of their race,
creed, color, religion, sex, age, national
origin, disability, military and veteran
status, sexual orientation, marital status,
or any other characteristic protected by
state or federal law. Most aviation companies
are strongly committed to this policy, and
believe in the concept and spirit of the
United States law.
Most aviation companies are committed
to assuring that:
All recruiting, hiring, training, promotion,
compensation, and other employment related
programs are provided fairly to all persons
on an equal opportunity basis without regard
to race, creed, color, religion, sex, age,
national origin, disability, military and
veteran status, sexual orientation, marital
status or any other characteristic protected
by law;
Employment decisions are based on the
principles of equal opportunity and affirmative
action;
All personnel actions such as compensation,
benefits, transfers, training, and participation
in social and recreational programs are
administered without regard to race, creed,
color, sex, age, national origin, disability,
military and veteran status, sexual orientation,
marital status or any other characteristic
protected by law, and;
Employees and applicants will not be
subjected to harassment, intimidation, threats,
coercion or discrimination because they
have exercised any right protected by law.
Most aviation companies believe in and
practice equal opportunity and affirmative
action. All employees are responsible for
supporting the concept of equal opportunity
and affirmative action and assisting the
company in meeting its objectives.
Most aviation companies maintain Affirmative
Action Plans for minorities, women, disabled
persons and veterans.
EEOC has jurisdiction of the prohibitions
against employment discrimination codified
in Title VII of the Civil Rights Act of
1964, the Equal Pay Act of 1963, the Age
Discrimination in Employment Act of 1967,
Sections 501 and 505 of the Rehabilitation
Act of 1973, Titles I and V of the Americans
with Disabilities Act of 1990 and the Civil
Rights Act of 1991. These laws prohibit
discrimination based on race, color, sex,
religion, national origin, age and disability.
The Office of Special Counsel (OSC) and
the Merit Systems Protection Board (MSPB)
enforce the prohibitions against federal
employment discrimination codified in the
CSRA. The OSC will defer those bases of
discrimination under EEOC's jurisdiction
to the respective federal agency and its
EEO process. The CSRA also prohibits employment
discrimination in the federal government
based on marital status, political affiliation
and conduct which does not adversely affect
the performance of the employee, none of
which are within EEOC's jurisdiction. Moreover,
the law defines ten other prohibited personnel
practices in the federal government, all
of which fall under the jurisdiction of
the OSC and the MSPB. See Prohibited Personnel
Practices at http://www.osc.gov/ppp.htm.
Additional information may also be found
on the the EEOC
website located at
http://www.eeoc.gov/
Wages and
Benefits
Salaries and benefits can vary. For an updated
look at salaries in the aviation industry,
view the
Avjobs.com Salary Report.
Where the
jobs are and who hires
The corporate/business flight attendant
works on private or business aircraft. Corporations,
government, royalty and wealthy individuals
all hire flight attendants.
Whether your changing
jobs or changing careers, you have come
to the right place. At Avjobs.com,
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is the number one resource for job seekers
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Opportunities
for Advancement
Aviation plays a prominent role in our economy.
With corporate travel on the rise, new opportunities
will be available. Today, smaller "reliever"
airports are being upgraded to serve general
aviation traffic being relocated from congested
airports.
Outlook
for the Future
With corporate air travel is on the rise,
the need for corporate/business flight attendants
will remain stady. However, these positions
are typically very hard to find.
Training To locate educational
facilities with programs related to this
position, search
Aviation Schools. Aviation Schools makes
researching and finding an aviation college,
university, flight school or professional
training facility simple.
Miscellaneous
A corporate/business aviation flight
attendant works on private, noncommercial
aircraft. As corporate air travel increases,
so does the demand for a more business-oriented
environment. While full-time flight attendants
who fly for major carriers find themselves
in the same environment each time they fly,
the corporate flight attendant is always
acclimating and adjusting to a new workplace
environment. On a day-to-day basis, a corporate
flight attendant may find themselves interacting
with many corporate cultures and personalities
of a corporation. Corporate aviation gives
the passenger the ability to operate within
a non structured time frame that can be
changed at any given moment. It is a world
of total flexibility, function, and organizational
methods implemented to accommodate any business
traveler. Because of this work environment,
the corporate/business flight attendant
must possess a number of personal and professional
qualities.
Why would a business aviation flight
department use a corporate flight attendant?
Their full-time flight attendant is either
on vacation, over crew duty limits, ill,
on personal leave, or in emergency/first-aid
training class. Their aviation department
only uses corporate contract flight attendants.
Their department is flying on a Part 91
certificate without a flight attendant but
also has a Part 135 certificate, and they
must have a third crewmember in the cabin.
They only use a flight attendant onboard
for international trips or just for customer
trips. Their department uses a corporate
contract flight attendant as part of an
international crew change point as an augmented
crew operation. Their company only uses
a corporate contract flight attendant when
the passenger count is over a specifically
stated amount.
What are some of the questions an aviation
manager/chief pilot should ask a corporate
flight attendant prior to utilizing his
or her service? When were you last through
emergency and first aid/defibrillator training?
(Obtain copies of all training certificates.)
Are you experienced on our type aircraft?
Do you have culinary skills and are you
good with food presentation? What is your
daily rate for international, domestic and
stand-by days? Do you have a cancellation
policy? Do you have a daily rate for extensive
aircraft shopping/stocking prior to a trip
of great length (international/road show)?
Do you do aircraft consulting work for newly
delivered equipment and what is your daily/weekly
rate for this work? Do you have a current
passport? Are your immunizations current
for specific travel? Do you carry a paging
device/cellular telephone? Do you have a
current aviation ID card, such as Universal,
Air Routing, or IBAC? Do you have reliable
transportation to and from our facility?
Do you have a "to go galley kit"
equipped with galley amenities (if the company
has just had its aircraft delivered)? Do
you speak a foreign language (if applicable
to the company's operation)? Do you have
a credit card for travel expenses until
reimbursement? Other recommended requests
or discussion topics during an interview
include:
Ask what the flight attendant feels his
or her primary responsibility is as a third
crewmember, and see if it is compatible
with your aviation department's mission.
Have the flight attendant go onboard your
aircraft with you and give you an emergency
briefing, pointing out the operation and
usage of all emergency equipment, doors,
window exits, etc. Request three to four
references from the flight attendant's past
employers in the aviation industry (flight
departments for which he or she has worked).
Discuss your department's in-flight dress
code and preference.
Please visit
Aviation Schools. to learn more about
Corporate Flight Attendant Training
For
questions about job availability, please
contact Avjobs directly.
Students are referred
to Avjobs for
employment assistance.
